Phathom Pharmaceuticals · 1 day ago
Strategic Account Specialist - Jacksonville FL
United States
Full-time
Remote
Mid, Senior Level
$125K/yr - $155K/yr
5+ years expPhathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. The Strategic Account Specialist is responsible for driving business impact by engaging high-value GI customers, meeting sales objectives, and collaborating with Territory Sales Representatives to enhance customer depth and accelerate pull-through in priority accounts.
BiotechnologyPharmaceutical
Responsibilities
Drive Regional Sales Impact: Achieve and exceed sales objectives by engaging the highest-value gastroenterology (GI) customers across the region, in collaboration with Territory Sales Representatives
Deepen Clinical Expertise: Maintain advanced product and disease state knowledge to deliver in-depth, clinically focused engagements with gastroenterologists, advanced practice providers, and office staff—effectively introducing new treatment options and addressing clinical questions or objections
Expand Market Influence: Assess and interpret regional market dynamics, access opportunities, and competitive trends; accelerate pull-through by aligning strategies with Territory Sales Representatives and office staff
Collaborate in Overlay Model: Partner with multiple Territory Sales Representatives to enhance customer coverage, expand prescribing depth, and ensure coordinated execution in priority accounts
Lead Training & Development: Serve as a Regional Trainer by supporting new-hire onboarding, facilitating skill development in the field, and leading workshops and capability sessions at regional and national meetings
Advance Business Planning: Work closely with Regional Sales Manager to contribute to strategic business planning across the region, ensuring alignment of overlay priorities with territory and regional goals
Cross-Functional Partnership: Collaborate with Marketing, Training, Sales Operations, and other commercial colleagues to drive operational excellence and share best practices
Execute with Discipline: Fulfill all administrative and operational responsibilities, including effective use of CRM systems, expense management, and compliance with all company and regulatory standards
Qualification
Required
Education: Bachelor's degree from an accredited college or university
Industry Experience: Minimum 5 years of successful pharmaceutical sales experience for external candidates. Internal candidates with a proven track record of exceptional performance may be considered with fewer years of experience
Track Record of Excellence: Consistent achievement of sales objectives with formal recognition (e.g., top rankings, awards, President's Club, or equivalent)
Product Launch Expertise: Demonstrated success launching new products and driving adoption in competitive markets
Business Acumen: Advanced analytical and business acumen with the ability to interpret market dynamics, identify opportunities, and apply insights to strategy
Customer Engagement Mastery: Demonstrated ability to build and sustain professional relationships with gastroenterologists, advanced practice providers, and key office staff in both live and virtual settings
Technical Proficiency: Strong computer and digital skills, including Microsoft Office Suite (Excel, PowerPoint), Veeva Engage, Teams, Zoom, and other relevant platforms
Adaptability: Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple demands
Travel: Valid driver's license and safe driving record. Ability to travel extensively across the region, including overnights, and to attend national, regional, and corporate meetings as required
Preferred
Overlay & Collaboration Skills: Proven ability to succeed in an overlay model—partnering with multiple sales representatives to deliver coordinated strategy and measurable impact
Training & Development: Experience as a peer mentor, field trainer, or facilitator in workshops or meetings; strong facilitation and presentation skills
GI Specialty Experience: Previous experience in gastroenterology or other specialty therapeutic areas
Benefits
Highly competitive medical, dental and vision coverage options with low monthly premiums
Roth & Traditional 401(k) savings plan with annual employer match
Long-term incentive equity compensation program
Employee Stock Purchase Plan (ESPP)
Comprehensive paid leave programs, including:
16 weeks of paid parental leave for all new parents
4-week part-time Bridge-Back-to-Work Program
Hybrid and Flex Working Arrangements
Unlimited Time Off
17 paid company holidays in addition to a year-end winter shutdown period
Annual Fitness & Wellbeing Reimbursement
Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
Company-provided short and long-term disability benefits
Pet insurance benefits
Company-funded HSA plan
Accident and Hospital Indemnity insurance
Employee Assistance Program (EAP)
Paid time off to volunteer
Employee recognition program
Employee discounts
Company
Phathom Pharmaceuticals
Phathom Pharmaceuticals is a biopharmaceutical company.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$790.3MKey Investors
Hercules CapitalFrazier Healthcare PartnersSilicon Valley Bank
2026-01-07Post Ipo Equity· $130M
2024-08-19Post Ipo Equity· $130M
2023-05-23Post Ipo Equity· $150.3M
Leadership Team
Azmi Nabulsi
Strategic Consultant
Recent News
Pharma Letter
2026-01-24
New Enterprise Associates
2026-01-20
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