Redemption Plus · 1 hour ago
Merchandising Specialist
Overland Park, KS
Full-time
Hybrid
Entry, Mid Level
2+ years expRedemption Plus is a company that partners with family entertainment centers, arcades, and cinemas to create unforgettable guest experiences. The Merchandising Specialist is responsible for the end-to-end execution of merchandising projects, ensuring client spaces are optimized and positioned for long-term success through planning, installation, and customer training.
FamilyWholesale
Responsibilities
Own the full lifecycle of assigned merchandising projects, ensuring accurate, on-time execution aligned with customer goals and Redemption Plus standards
Translate sales commitments into high-quality, on-site results
Develop and execute merchandising plans including layouts, planograms, inventory analysis, pars, and refresh strategies
Balance space, demographics, budget, brand standards, and long-term customer performance
Deliver high-quality installations and educate customers on product selection, layout strategy, and best practices
Build customer confidence and capability through clear, practical guidance
Act as a trusted on-site advisor by identifying risks, constraints, and opportunities
Proactively recommend solutions that serve both the customer experience and business outcomes
Partner with Sales, Product, and Marketing to ensure seamless handoffs and strong communication
Share field insights that inform future projects, product development, and strategy
Complete all post-visit documentation, checklists, feedback, and reporting
Close the loop with customers to reinforce trust and drive repeat business
Qualification
Required
2–4+ years of experience in merchandising, field services, retail operations, or customer-facing project execution
Strong merchandising planning and execution skills (layouts, planograms, inventory analysis)
Experience using CRM or project tracking tools (Salesforce preferred)
Strong written communication and documentation skills
Strong visual and commercial judgment — able to balance brand standards, aesthetics, and sales performance
Ability to plan, prepare, and execute independently in the field
Ability to lift up to 50 lbs
Frequent standing, walking, bending, and physical on-site activity
Comfortable with frequent travel, including overnight and multi-day trips
Flexible availability based on customer and project needs
Preferred
Big-box or multi-site retail merchandising experience (resets, planograms, store launches, refreshes)
Field-based merchandising, installations, or territory support roles
Experience executing across multiple locations or territories
Background as a store lead, assistant manager, or senior visual merchandiser
Experience working within defined brand or corporate merchandising standards
Company
Redemption Plus
Redemption Plus provides family and bowling entertainment businesses with data-backed prize options and redemption tools.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steve Jordan
SVP and CFO (Retired)
Michael Tipton
Chief Operations Growth Officer
Company data provided by crunchbase