CBRE · 12 hours ago
Alliance Director
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$240K/yr - $250K/yr
10+ years expCBRE is a global leader in real estate services, and they are seeking an Alliance Director to oversee all aspects of service lines provided to their clients. This role involves building and maintaining client relationships, ensuring contract compliance, and driving account profitability while leading a team across diverse locations.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Acts as the single point of contact for overall account operations ensuring total contract compliance. This includes reaching all key performance indicators including quantitative cost savings and qualitative customer service specifications. Responsible for the profitability of the assigned corporate account
Becomes a trusted partner, building strong relationships with business leaders through timely, relevant and tailored communication. Create and cultivate, friendly and enjoyable work environment that fosters innovation and productivity and provides world-class customer service to the clients and visitors
Partners with CBRE service line platforms engaging with subject matter experts to provide a diverse offering of innovative solutions to complex client problems. Involved in developing strategic plans, occupancy strategies, and identifying cost efficiency opportunities
Oversees applicable service lines based on contract structure which can include numerous variations in Facilities, Project or Transaction Management, and Workplace Experience with an emphasis on Facilities and Workplace Experience. Provides day-to-day leadership to the account-based resources and drives framework and consistency across multiple geographies
Coordinate quarterly performance reviews between the client and CBRE based on key performance indicators (KPIs) outlined in the executed contract. Optimizes current procedures while developing effective standard operating procedures (SOP) for the account
Responsible for financial performance by setting appropriate operational goals while developing capital/operating budgets
Presents written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with agreed expectations. Generates a robust communication strategy and ensures accuracy of reporting and client submittals
Negotiates new management agreements and encourages extension/renewal of existing agreements
Responsible for identifying training needs, tracking performance, developing, and motivating direct reports. Oversees hiring, terminating, compensation, and performance evaluation for all account dedicated employees
Continues to develop service level models for unique business settings while constantly evaluating and looking to implement creative solutions that are flexible and scalable
Leads the team across diverse locations, creating operating leverages and efficiencies. Integrates processes across services according to Client protocols. Source, adopt, and implement best practices that will benefit the client
Establishes management and control procedures to assure assignments comply with established standards for contract compliance, quality control, use of appropriate management means and methods, adherence to budgets and completion according to approved schedules
Qualification
Required
Bachelor's degree (BA/BS) from four-year college or university and a minimum of ten plus years of related experience and/or training with emphasis on Facilities Management, Engineering Operations, Transaction Management, Project Management/Construction, Consulting, and Workplace Experience
CFM, FMA industry certifications recommended; other Engineering, Business or technical training or certifications a plus. 6 Sigma, Greenbelt preferred
Strong interpersonal skills; ability to effectively facilitate communications at all leadership levels
Ten plus years of experience directing and evaluating performance, possessing excellent written, verbal, and presentation communication skills
Must have the ability to travel. International travel may be required based on account needs
Ten plus years Commercial Real Estate financial analysis and understanding of financial concepts required
Extensive knowledge and experience in resource allocation and implementation concepts
Must have strong management and leadership skills and experience with human resources and performance management processes
Excellent technical, interpersonal, and analytical skills required
Excellent written and oral communications skills are required
Proven ability in talent assessment. Select and hire new staff as needed. Ability to provide training and development for staff that drives personnel growth and retention
Preferred
Strong change agents preferred
Benefits
401(K)
Dental insurance
Health insurance
Life insurance
Vision insurance
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Adam Gallistel
Co-CEO and CIO
Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
Company data provided by crunchbase