Paladin EnviroTech · 2 days ago
Client Services Account Manager
United States
Full-time
Remote
Mid LevelPaladin EnviroTech is a rapidly growing company seeking a proactive and detail-oriented professional to join their experienced team. In this role, you will manage client accounts while delivering exceptional customer service, focusing on account management, client satisfaction, and operational excellence rather than direct sales.
Renewables & Environment
Hiring Manager
Jennifer Montes
Responsibilities
Facilitate the onboarding of new client accounts by ensuring all paperwork is completed and information is accurately entered into the ERP system
Manage day‑to‑day transactions for local, regional, national, and Global client accounts, including supporting international logistics activities when required
Coordinate logistics when required, confirming pickup details with shippers and communicating specifications to third‑party freight providers and/or the internal logistics team
Create inbound shipment orders in the ERP system and ensure all contractual requirements are properly documented and communicated to operations
Track shipments to verify successful pickup and on‑time delivery
Collaborate with operational department leads to prevent gaps in processing, escalating issues to the account sales representative when necessary
Review ERP reports for accuracy by comparing data to contracts, purchase orders, packing lists, and invoices
Prepare order settlements and compile external reports, including supporting documentation or photos when needed
Send required reporting to the client’s designated contact and address inquiries in a professional and timely manner
Provide ad hoc reporting to management and/or clients as requested
Perform other related duties as assigned
Qualification
Required
Proficiency in Microsoft Outlook, Excel, and Office Suite
Understanding of general administrative and clerical procedures
Strong professionalism and accountability
Excellent written and verbal communication skills
A proactive, positive, team‑oriented mindset
Ability to work remotely with occasional travel to Paladin Envirotech locations in St. Cloud, MN and Tampa, FL
Associate degree or equivalent required
Preferred
Bachelor's degree with business coursework preferred
Benefits
Competitive compensation
Comprehensive benefits
Company
Paladin EnviroTech
In a world where technological advancement is rapid and environmental responsibility is paramount, Paladin stands as a leading force, providing secure, compliant, and sustainable IT disposition and e-recycling solutions.
Founded in 2025
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase