NEOGOV · 17 hours ago
AMI Operations Analyst
Vancouver, WA
Full-time
Onsite
Mid Level
$87K/yr - $122K/yrNEOGOV is a company that focuses on utility management, and they are seeking an AMI Operations Analyst to analyze configurations of AMI electric and water meters and ensure data integrity. The role involves collaborating with various teams to improve the efficiency of AMI systems and support operations with accurate data analysis.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Analyze the configuration of AMI electric and water meters, communication networks, and data collection systems
Monitor and assess technical issues with AMI networks, data transmission, and system performance, ensuring reliability
Identify system problems and initiate work requests to field workers or contact vendor to resolve them
Ensure the accuracy and integrity of the data, ensuring accurate and timely meter readings for billing and reporting
Create dashboards to visualize key metrics
Provide support and insight for internal teams including AMI personnel, meter technicians, and billing
Collaborate with Information Services, Engineering, Field Operations, and Customer Service teams to address AMI system concerns
Identify opportunities to improve the efficiency and effectiveness of the AMI system and its related business processes
Analyze AMI performance data and assist with reports
Work with vendors and contractors to implement software updates, repairs, and new technology
Collaborate with Information Services, vendors, and contractors to plan, implement, and support software updates, repairs, and new technology implementations
Support storm response with AMI data. Summarize AMI alarms for field troubleshooting
Analyze endpoint and network alarms to identify and have abnormal conditions repaired
Qualification
Required
Bachelor's degree in Business Analytics, Utility Management, Public Administration or related field; or the equivalent combination of related education and experience
Experience in the utility operations, metering or customer billing
Familiarity with Advanced Metering Infrastructure, Radio Frequency communication networks, utility billing or operational systems, and data analytics
Understanding of electricity and water distribution systems and related metering technologies
Proficiency in Microsoft Office Suite, data visualization tools and basic query tools
Exceptional communication skills
Business acumen
Ability to drive measurable improvements through data-informed decision making
Benefits
Employees and dependents are eligible for medical, dental, vision, basic life insurance and disability insurance.
Employees are enrolled in Washington State PERS and may enroll in deferred compensation plans.
Employees will also receive eight hours of vacation leave and sick leave every month and twelve paid holidays throughout the calendar year.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase