Trapeze Group · 1 day ago
Principal Consultant, SharpStack
United States
Full-time
Remote
Senior Level, Lead/Staff
5+ years expTrapeze Group is seeking a highly skilled and motivated Principal Consultant to join their SharpStack team. This role involves working directly with end customers to analyze their business problems and implement solutions within the SharpStack mobility scheduling platform.
Public TransportationRailroadTransportation
Responsibilities
Mastering the SharpStack scheduling platform and providing subject matter expertise to SharpStack customers globally
Analyzing customers’ business requirements and objectives to develop configurations and automate scheduling processes to meet their needs
Developing and delivering project artifacts such as gap analysis documentation, scheduling evaluations, and functional and technical design documents throughout customer engagements
Ensure delivery of services within project scope, budget, and timeline
Working with the SharpStack team to report product issues and communicate gaps from customer’s perspective, as well as assisting with setting roadmap development priorities
Perform testing, training, consulting, or other support for customers
Working with SharpStack business partners to identify, evaluate, and drive sales of consulting engagements with end customers
Traveling to customer sites in North America, as needed, to deliver consulting services in support of customer engagements
Qualification
Required
Bachelor's degree in a technical discipline (e.g. Computer Science, Engineering, Applied Mathematics, or related field) or 3 years of additional relevant experience in lieu of degree
5+ years of professional experience in technology consulting, including an understanding of project implementation best practices
Demonstrated experience utilizing mobility scheduling solutions to build optimized mobility schedules that meet customer needs
Ability to analyze data and generate actionable insights
Knowledge of databases, SQL, and scripting languages
Ability to understand and write technical documentation and communicate this information to a non-technical audience
Experience presenting to various levels of a customer organization (front line users to executives)
Ability to estimate work effort to complete consulting engagements and capture said effort and scope within a Statement of Work
Experience leading customers through process change within their organization and achieving end user adoption of change is a plus
Proven ability to set clear objectives and motivate yourself achieve results
Outstanding interpersonal communications skills; be approachable and build strong trusting relationships with stakeholders
Strong client-service mindset focused on understanding and addressing client needs
Critical thinker with ability to navigate competing customer needs in order to arrive at solutions and/or outcomes that will bring optimal benefit to all customers
High level of commercial awareness and strong analytical and problem-solving skills
Ability to act in a self-directed self-motivated manner, demonstrating initiative, innovative thinking and to juggle competing priorities through outstanding time management skills
Strong level of judgement, strong work ethic, high integrity, and ability to build trust
Organizationally savvy and openness to understand company culture and the origin and reasoning behind key policies, practices, and procedures
Resilient in the face of adversity
Preferred
Candidates who have prior consulting experience within the transportation industry are preferred
Any experience configuring, implementing, and/or supporting software designed to efficiently optimize on-demand people transportation is a major plus
Experience leading customers through process change within their organization and achieving end user adoption of change is a plus
Company
Trapeze Group
Trapeze Group is a software company that assists in fostering operational excellence and achieving goals for riders and safety.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase