NEOGOV · 1 day ago
Information Systems Coordinator
Hampton, VA
Full-time
Onsite
Entry, Mid Level
$49K/yr - $54K/yr
2+ years expNEOGOV is seeking an Information Systems Coordinator for the Fire & Rescue Department in the City of Hampton. This role is vital for supporting the division by managing computer information systems and ensuring effective technical support for staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Design, implement, and maintain Fire & Rescue computer information systems, networks, and databases
Administer division-specific network functions and serve as liaison to the City’s IT Department
Install, configure, troubleshoot, and maintain hardware and software (Windows and Mac environments)
Manage fire incident reporting databases; ensure data accuracy, integrity, and reporting efficiency
Develop reports, dashboards, and data presentations for operational and management use
Train personnel on system use; prepare technical documentation and user manuals
Maintain inventory of division computer equipment and peripherals
Provide responsive technical support and guidance to all division personnel
Qualification
Required
Graduation from high school or successful completion of the GED required
Requires advanced knowledge and a minimum of two years (2) years of experience in the operation and administration of computers to include servers, desktops, scanners, processors, printers, and other data processing automated technology-related equipment, and routine maintenance and troubleshooting tasks on computer systems
Requires advanced computer skills that include proficiency in word processing, spreadsheet, and presentation software
A combination of education and experience may be considered for this position
Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria
Must successfully pass a background check related to the position before an offer of employment or promotion
Requires effective communication with internal and external customers
Requires the ability to maintain confidentiality of all information
May require working beyond a standard 40-hour work week to include evenings and weekends
The incumbent will be considered 'essential personnel' during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules
Preferred
Graduation from an accredited college or university with a bachelor's degree in MIS, Computer Science, Data Processing, or related field of study
Previous experience training people on the use of computers and software
Benefits
Sentara Health Medical Insurance
OptumRx
Delta Dental Insurance
Anthem Blue View Vision
FSA Reimbursement accounts
Standard: Accident and Critical Illness
Trust Mark Universal Life Insurance
Legal Resources Plan
Virginia 529
Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
Employees begin accruing annual and sick leave immediately.
Maternity Leave
Parental Bonding Leave
Care for Sick Parent Leave
Birthday Leave
Personal day (available every quarter)
The eleven paid holidays each year include: New Year's Day, Martin Luther King, Jr. Day, President's Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Veterans' Day, Thanksgiving Day, Christmas Day, Employee's birthday
A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation.
Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.
Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills.
Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family.
Direct deposit into most banks is a convenient finance feature.
Savings bonds are available to the City's workforce.
Employees are covered for Workers' Compensation where appropriate.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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