Metronet · 6 days ago
Operations Engineer – IP & Routing
United States
Full-time
Remote
Senior Level
5+ years expMetronet is one of the nation’s fastest-growing fiber-optic powerhouses, dedicated to building communities through connectivity. The Operations Engineer serves as a Subject Matter Expert, providing support for the operational network and developing processes for new equipment integration, while also engaging with engineering and vendors.
InternetInternet of ThingsiOSMobileTelecommunications
Responsibilities
Support and resolve of the most difficult or advanced network problems using expert level troubleshooting and analysis methods
Produce and peer review MOPS for complex changes on the network
Perform proactive monitoring, configuration management and fault resolution of complex problems
Provide training, assistance, and support for the NOC
Performs customer advocate duties while maintaining a positive and professional manner, especially during high stress situations
Work in conjunction with internal technicians and external service providers/engineers to troubleshoot and resolve issues
Contribute toward departmental and company goals and objectives
All other duties as assigned
Qualification
Required
Bachelor's degree or equivalent experience in telecommunications, electronics, or computer science
5 years working in Network Operations, Engineering, or Field Service in the telecommunications industry
Successful candidate will have prior experience with one of the SME focus areas IP & Routing, Voice, Video, as well as a solid understanding of Ethernet & IP protocols
Prior hands-on experience with EMS, NMS, ticketing systems, and other network tools is desirable
Understanding of IP networking, TCP/IP protocols, Routing and Switching
Must enjoy a dynamic a continually changing work environment and willingness to adapt to changes in priority and focus
Willing to be on call and work maintenance window activity and or rotating shifts as needed
Clear and concise verbal/written communications skills is essential
Deep knowledge of IP & Routing subject matter expert
Expert level knowledge of BGP, OSPF, MPLS, Carrier Ethernet, SD-WAN
Experience in dealing with LEC's and other carriers
Preferred
Prior hands-on experience with EMS, NMS, ticketing systems, and other network tools is desirable
Experience with Nokia, Adtran, Calix, Cisco and/or Juniper equipment is desirable
Technology and Equipment certifications are strongly desired
Benefits
Competitive pay
Annual bonus opportunity
Annual merit increases
Affordable insurance (medical, dental, vision, etc.)
401(k) company match up to 6%
Paid time off
Volunteer hours
Perks and discounts
Discounted Metronet service in our serviceable area
Opportunities for advancement
80% of medical premiums paid by the company
Company-paid disability and life insurance
401(k)-company match with immediate vesting
Discounted services within our coverage areas
Company
Metronet
Metronet is a customer-focused company providing cutting-edge fiber optic telecommunication services, including high-speed Fiber internet.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
T-Mobile
2024-07-24Secondary Market
2024-07-24Acquired
2021-04-21Private Equity
Leadership Team
Dave Heimbach
President & CEO
Sarah Overbaugh
Chief Financial Officer
Recent News
2025-12-27
Business Wire
2025-12-24
Channel NewsAsia
2025-12-03
Company data provided by crunchbase