ebs Recruiters · 2 days ago
Order Processing Specialist
ebs Recruiters is a company dedicated to connecting candidates with their ideal roles. The Order Processing Specialist is responsible for accurately entering and reviewing customer orders, coordinating shipping documentation, and responding to customer inquiries related to pricing and product availability.
Responsibilities
Enter customer orders
Review orders for accuracy, promotions, or special pricing
Organize shipping paperwork from warehouse and scan into system
Respond to customer questions regarding various topics including product pricing and availability, shipping information and basic technical information
Work with computer programs, including on-line vendor systems and Microsoft Excel, to obtain and/or compile information for further analysis and/or processing
Communicate with co-workers, management, customers, vendors and others in a courteous and professional manner
Qualification
Required
Some college coursework completed
2–5 years of experience in a customer service or order processing role
Strong verbal and written communication skills with a professional, customer-focused approach
Quick learner with the ability to adapt to new systems and processes
Fast and accurate typing skills with strong attention to detail
Ability to manage multiple priorities effectively in a fast-paced environment
Strong problem-solving and troubleshooting abilities
Solid mathematical skills and comfort working with numbers
Proficient with Microsoft Office applications, particularly Excel
Ability to work collaboratively within a team and remain effective under pressure
Preferred
Experience with ERP systems preferred; Great Plains experience a plus
Company
ebs Recruiters
At ebs Recruiters, we focus our vast experience in accounting, finance and human resources on one single mission – to find "the perfect fit" for you.
Funding
Current Stage
Early StageCompany data provided by crunchbase