ATIS · 20 hours ago
Client Support - Client Services Representative
St. Louis, MO, USA
Full-time
Onsite
New Grad, Entry LevelATIS is a premier elevator and escalator consulting, management, and inspection business operating across North America. The Client Services Representative (CSR) serves as the primary point of contact for clients, assisting them through the elevator certificate renewal process and ensuring compliance for the accounts they manage.
Building MaintenanceCompliancePublic SafetyTest and Measurement
Responsibilities
Reviewing dashboard lists to determine what jobs are coming due
Making and logging outgoing renewal and appointment confirmation calls and notes
Generating proposals, reminders, and changing them into work orders
Sending proposals, reminders, and appointment confirmation emails
Answering incoming calls and emails from clients, inspectors, and elevator companies
Assisting elevator companies, inspectors, and other team members with questions and concerns
Assisting the area scheduler and others when short staffed to cover immediate needs
Assisting with Sales efforts for the area
Qualification
Required
A high school diploma or equivalent
Ability to manage priorities and workflow
Dependable and available during normal business hours, 40 hours a week
Excellent customer service, communication, organizational skills, and responsiveness
Basic computer skills and knowledge of MS programs
Versatility, flexibility, and a willingness to work with constantly changing priorities
Preferred
Clerical or administrative experience is preferred
Basic conveyance knowledge is a plus, but not required
Company
ATIS
ATIS is an inspection company that specializes in annual inspections, certifications and test witnessing of elevators.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Thompson Street Capital Partners
2024-09-24Private Equity
Leadership Team
Jim Fox
Chief Executive Officer
Recent News
2026-01-06
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