The Coeur d'Alene Window Company · 19 hours ago
Service Technician
Spokane, WA
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20/hrThe Coeur d'Alene Window Company is seeking a Field Service Technician who will provide service and customer support during field visits. This role requires the technician to diagnose technical issues, manage repairs, and maintain positive customer relationships while operating in various local and remote market areas.
Building MaterialManufacturingWholesale
Responsibilities
Provide service and customer support during field visits
Tie workflow to schedule
Manage all on site repair, maintenance, and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Operate vehicle in a safe manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information with Field Service Manager
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Qualification
Required
Proven field service, manufacturing experience
Ability to troubleshoot, test, repair, and service technical equipment
English literacy
Ability to work flexible shifts, adapt to changing work schedules and some overnight trips
Familiarity with mobile tools and applications
Technical degree or certification
Not afraid of heights
Company
The Coeur d'Alene Window Company
Coeur d'Alene Window Company is a manufacturer of a wide range of energy efficient vinyl windows and doors.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Wilson
Chief Financial Officer
Company data provided by crunchbase