Körber Supply Chain · 19 hours ago
Electrical Control Engineer
DFW Metroplex
Full-time
Hybrid
Entry, Mid Level
2+ years expKörber Supply Chain is a company that fosters innovation and collaboration among passionate individuals. The Electrical Control Engineer in Customer Service is responsible for providing technical support and ensuring the efficient operation of electrical control systems within industrial automation environments, focusing on customer satisfaction and system reliability.
LogisticsSupply Chain Management
No H1B
U.S. Citizen OnlyHiring Manager
Judy Lascano
Responsibilities
You will deliver quality customer service by communicating professionally and resolving technical inquiries and service requests efficiently
You will collaborate with team members to fulfill service requests accurately, efficiently, and with consistent quality
You will design and implement electrical control systems for customer projects that meet operational requirements and performance goals
You will evaluate existing control systems to identify opportunities for improvement and implement solutions that enhance system efficiency and reliability
You will diagnose and resolve electrical control system issues to minimize operational disruption. You will prepare incident reports using Problem Solving Methodology (PSM)
You will partner with engineering, supply chain, and manufacturing teams to integrate electrical control systems into operational processes
You will provide onsite and remote technical support to resolve complex issues
You will ensure electrical control systems comply with industry standards, safety regulations, and organizational best practices
You will maintain accurate documentation of system designs, changes, performance metrics, and troubleshooting efforts
You will develop and update technical bulletins, OEM manuals, and other technical documentation
You will provide training to staff and customers on new technologies and control systems to enhance their operational capabilities
You will perform other duties as needed to support project installation and management
Qualification
Required
Bachelor's degree in Electrical Engineering, Industrial Engineering, Controls, Automation, or a related field required
Minimum of 2 years of experience in industrial automation or related industry
Minimum of 2 years of experience in a customer-facing or customer service role
Experience designing and implementing electrical control systems, preferably in supply chain, manufacturing, or industrial automation environments
Experience reading and interpreting electrical schematics, including control panels, motor control panels, motor control centers, and power distribution systems
You can travel up to 60% of the time
You can obtain a USPS sensitive clearance within 3 months of hire
You have experience loading software, navigating GUIs, and troubleshooting software issues
You have experience with ladder logic programming on Allen Bradley and Siemens PLCs
You are proficient in mechanical troubleshooting
You have experience with CAD tools and simulation software
You know relevant industry standards and safety regulations (e.g., NEC, NFPA, OSHA)
You know industrial control and IT networks, including Ethernet/IP, Profinet, Profibus, ASI Bus, and Modbus TCP
You have experience with PLCs, HMIs, VFDs, MCCs, and electrical power distribution systems
You have proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Visio
You are self-motivated with the ability to proactively identify and address challenges
You can work independently and collaboratively in a fast-paced environment
You have demonstrated ability to build customer relationships and deliver quality service
You have a valid driver's license required
You have strong verbal and written communication skills
You can work a flexible schedule, including occasional evenings or weekends based on customer needs
You can stand, walk, and reach frequently; lift up to 25 lbs. occasionally; requires depth perception, color vision, and use of both hands and legs
You can work in lab and test environments with exposure to noise, machinery with moving parts, and electrical equipment
You can wear required PPE including eye protection, hearing protection, and safety footwear as needed
Benefits
Flexible work environment that supports your work-life balance
Paid time off for parental leave
22+ days off for personal time and holidays
Medical, dental, and vision insurance plans with FSA or HSA options
401(k) plan with a company match up to six percent
Company-paid benefits, including vision insurance
Short and long-term disability and basic life insurance plans
Educational and employee assistance programs
Company
Körber Supply Chain
Supply chains are growing more complex by the day.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kohlberg Kravis Roberts
2021-12-14Private Equity
Leadership Team
Matthew Deep
Senior Vice President of Products and Services
Recent News
pitchbook.com
2025-11-27
2025-09-01
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