IT Support Knowledge Specialist Intern jobs in United States
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Munich Re · 15 hours ago

IT Support Knowledge Specialist Intern

Munich Re America Services is a shared service organization that delivers services to all Munich Re US P&C Companies. The IT Support Knowledge Specialist Intern will gain real-world application of business and technical writing skills while assisting IT support teams and learning about various job functions and products.

FinanceInsuranceInsurTechRisk Management
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Review, create and update knowledge articles (used by IT support and end-users)
Assist with the maintenance of the ITSM tool (e.g. products, assignment groups)
Participate in project meetings to help manage the impact on IT support
Works with service owners to shift work left and create meaningful KB articles
Performs other duties as assigned or required

Qualification

Communication skillsAttention to detailMS OfficeSolid writing skillsEffective time managementPositive attitudeWork independently

Required

Grade Level: Rising sophomores (2029) and juniors (2028); master's students will not be considered
Positive and professional attitude
Strong communication skills (written English)
Can work independently with minimal supervision
Attention to detail
Effective time management skills
Solid writing skills required
Knowledge of MS Office

Company

Munich Re

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Munich Re is an insurance company that provides reinsurance, insurance, and risk solutions.

H1B Sponsorship

Munich Re has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
1888-03-21IPO

Leadership Team

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Andrew Buchanan
Group CFO
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Christoph Jurecka
Chief Financial Officer
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Company data provided by crunchbase