Baystate Health · 13 hours ago
Patient Service Representative - per diem
Palmer, Massachusetts
Full-time
Onsite
New Grad, Entry Level
$17.63/hr - $29.24/hr
0+ years expBaystate Health is Western Massachusetts’s premier healthcare provider, and they are seeking a Full-time Patient Service Representative to join their experienced Quabbin Adult/Pedi team in Palmer, MA. The role involves greeting patients, handling check-ins and check-outs, verifying insurances, and managing communication via telephone and fax.
DeliveryFitnessHealth CareHospitalMedical DeviceStaffing Agency
Responsibilities
Greeting patients
Check in and check out
Requesting copays
Verifying insurances
Answering telephones
Faxing medical documents
Qualification
Required
High School Diploma or GED, required
Great interpersonal skills and able to work in a fast-paced environment a MUST
Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service
Preferred
At least 6 months in a medical office setting, preferred
Benefits
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Company
Baystate Health
Baystate Health is an integrated health care delivery system serving a population of nearly one million people in western Massachusetts.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$3.9MKey Investors
Massachusetts Life Sciences Center
2023-10-04Acquired
2019-06-03Grant· $3.9M
Leadership Team
Peter D. Banko
CEO
Marion Mcgowan
Executive Vice President | Chief Operating Officer
Recent News
2026-01-14
2025-11-05
Company data provided by crunchbase