U.S. Department of Veterans Affairs · 12 hours ago
Program Support Assistant
San Antonio, TX
Full-time
Onsite
Entry Level
$41K/yr - $54K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant to support the Organizational Experience Service (OES). The role involves managing calendars, scheduling meetings, ensuring timely completion of action items, and handling correspondence and travel arrangements for OES staff.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
Maintains calendars for OES leadership
Which includes schedules meetings - for committees - schedules conference rooms including reserving media - equipment - keys - and other relevant resources
Ensures that suspense dates for action items are monitored for timely completion of deadlines - to include mail
Serves as the primary timekeeper for OES
Creates transactions for OES fund control points
Composes and/ore reviews all outgoing correspondence - reports - minutes - etc for proper format - correct grammatical content - spelling - proper enclosures - proper and complete coordination - and ensures content is in accordance with established policies
Creates necessary travel arrangements - including ground - and/or air transportation and hotel reservations
Prepares and tracks travel arrangements for OES staff
Files correspondence - reports - minutes - etc
In a timely manner with no backlog by the end of each week
Maintains an orderly filing system - purging files or preparing new files - as appropriate
Serves as the alternate Automated Data Processing Applications Coordinator (ADPAC) for OES
Serves as alternate liaison between Organizational Experience Service and OIT for computer software and hardware support
Assists the Chief and Section Chief(s) in the preparation of required reports - maintains - gathers - and compiles records of organizational and workflow charts - staffing levels - i.e
Vacancies and mission and/or function statements
Submits work order requests - request for supplies - and keys - as requested
Orders and receives supplies for the service
Maintains the required documents within the 6-part folders for employees
Works in conjunction with the facility Records Manager to ensure proper implementation of the records management program within OES
Qualification
Required
One year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization
Knowledge of proper grammar, punctuation, spelling and agency guidelines to prepare, edit and place in proper format all correspondence and reports
Knowledge of VA timekeeping policies and procedures
Skill in communication both oral and written, and the ability to tactfully present ideas
Knowledge of telephone protocol and manners
Skill in operation of computer to accurately and neatly present product in proper format in final form
Four years above high school in an accredited business, secretarial or technical school, junior college, college or university
Combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year) to meet the specialized experience requirement
Hearing and distinct speech are essential due to the extensive use of the telephone as a means of communication to give instruction and receive information
Manual dexterity to enter computer information
Mental concentration to meet critical deadlines
Company
U.S. Department of Veterans Affairs
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Funding
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Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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