POAH Communities · 23 hours ago
Maintenance Supervisor
Orleans, Massachusetts
Full-time
Onsite
Mid, Senior Level
3+ years expPOAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. The Maintenance Supervisor will oversee day-to-day operations, manage staff, and ensure the physical conditions of the properties meet building codes and standards. This role involves managing work orders, enhancing resident relations, and collaborating with various stakeholders.
Real Estate
Responsibilities
Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions
Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission
Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets
Manage resident relations / customer inquiries with the highest degree of professionalism
Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors
Qualification
Required
Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation)
Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community
Successfully manage preventative and reactive maintenance obligations
Experience in managing vendor relationships for projects and routine maintenance, a plus
Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software
Confidence in creating effective solutions for how to deal with challenges or problems
Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service
Availability to work periodic flexible hours and overtime as may be required
Ability to travel by plane and automobile may be required
Must have a valid Driver's License and automobile insurance coverage as use of personal vehicle may be required
Must be able to perform the following duties 66-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull, reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 75lbs, be able to read and understand maintenance forms and warning labels
Preferred
Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred
Benefits
Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
12 weeks Parental Leave; Bereavement; Jury Duty; Voting
Employee referral bonus, suggestion rewards, employee recognition programming
Tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Company
POAH Communities
POAH Communities is a real estate firm with properties across Kansas city.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amos Allen
Chief Financial Officer
Rochelle Beeks
Senior Vice President & COO
Company data provided by crunchbase