Packard Culligan Water · 15 hours ago
Customer Service Representative
Boise, ID
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $18.50/hrPackard Culligan Water is a family-owned company specializing in water treatment solutions. They are seeking an energetic Customer Service Representative to assist customers through various communication channels, ensuring their needs are met and expectations exceeded.
RetailWater
Responsibilities
Assist customers with various requests via phone, email and in person
Communicate with other employees, departments and dealerships
Provide assistance to support company-wide goals to exceed customers’ expectations
Discuss products and services with customers
Address water quality issues or concerns
Handle payments, invoices and collections
Schedule deliveries and service appointments
Qualification
Required
High school diploma or equivalent is required
Amazing communication skills! Our CSRs communicate via phone, emails and in person
Quick problem solving skills to help customers with unique needs
Strong attention to detail, there are many components to this role
Desire to become a 'water treatment expert' through training
Proficiency in Microsoft Office, data entry and documentation
The ability to be a team player and a friendly personality
Benefits
Zero deductible medical plans
Dental and vision
Wellness Program with incentives
401K with employer match
Tuition reimbursement and scholarship opportunities
Paid time off and paid holidays
Company
Packard Culligan Water
Packard Culligan Water is a family-owned company with values based on relationships, unity, listening, and leading locally.
Founded in 1946
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Derek Packard
President & CEO
Brittany Farrell
Talent Acquisition Partner
Recent News
EIN Presswire
2024-12-09
Company data provided by crunchbase