NeoGenomics Laboratories · 5 hours ago
Global Workplace Services Operations Admin
Aliso Viejo, CA
Full-time
Onsite
Entry Level
1+ years expNeoGenomics Laboratories is seeking a Global Workplace Services Operations Admin to provide essential support within their Facilities department in Aliso Viejo, CA. This early-career role involves managing daily workplace operations, mail distribution, event coordination, and supporting cross-functional projects to enhance the employee experience.
BiotechnologyGeneticsHealth CareHealth DiagnosticsMedicalPharmaceutical
Responsibilities
Receive, sort, and distribute incoming mail and packages; prepare outgoing mail and coordinate courier pickups
Maintain office supply inventory and restock shared areas
Perform administrative tasks including filing, scanning, data entry, and document organization
Serve as a first point of contact for workplace requests and service needs
Support routine facility tasks and vendor coordination
Maintain organization and cleanliness of conference rooms, communal areas, and supply spaces
Enter and track workplace requests through ticketing systems (ServiceNow experience a plus)
Assist with planning, setup, and execution of onsite events, town halls, and employee engagement activities
Coordinate room reservations, seating layouts, A/V needs, and catering logistics
Provide onsite support during events to ensure smooth operations
Collaborate with GWS team members on special projects, process improvements, and site initiatives
Program and maintain workplace profiles for all new hires and update space assignments across all Neo sites
Manage and update Map Studio configurations to reflect ongoing space changes
Administer and oversee hoteling reservation systems to ensure accuracy and availability
Serve as the first line of support for technical issues related to ServiceNow Workplace applications
Troubleshoot and resolve employee-reported issues across enterprise workplace systems
Perform other duties as assigned by the VP GWS
Support cross-functional projects and initiatives as needed
Deliver a consistently high level of customer service to employees, visitors, and vendors
Ensure smooth daily workplace operations through timely task completion and proactive support
Maintain accurate mail handling, supply management, and documentation processes
Contribute to a clean, organized, and welcoming facility environment
Support successful execution of events and town halls with reliable setup and coordination
Strengthen GWS team effectiveness by participating in cross-functional projects and
Qualification
Required
1–2 years of administrative, customer service, or workplace support experience preferred
Experience using Microsoft Office applications, including PowerPoint
Exposure to workplace systems such as Concur, ServiceNow, or other ticketing platforms is a plus
Function independently within a broad scope of guidelines and established policies and goals
Provide excellent customer service and interpersonal support to internal customers
Work collaboratively in a team environment with department managers, directors, and clinical staff
Communicate effectively at all levels of the organization through strong oral and written skills
Deliver solid performance that contributes to positive outcomes
Contribute to cross-functional teams and drive change results
Facilitate discussions and communication through strong verbal and written skills
Identify core business vulnerabilities and apply problem-solving logic to recommend solutions
Work autonomously in a results-oriented environment with minimal daily direction
Demonstrate advanced proficiency in Microsoft Suite
Generate performance reporting and analytics with proficiency
Ability to sit and/or stand for extended periods of time
Ability to lift to 15 pounds
Benefits
HMO and PPO options
Company 401k match
Employee Stock Purchase Program
Tuition reimbursement
Leadership development
16 days of paid time off plus holidays
Wellness courses
Engaged employee resource groups
Company
NeoGenomics Laboratories
NeoGenomics, Inc. is a premier cancer diagnostics company specializing in cancer genetics testing and oncology data solutions.
1001-5000 employees
H1B Sponsorship
NeoGenomics Laboratories has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (10)
2023 (2)
2022 (4)
2021 (3)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$925.9M2021-05-05Post Ipo Equity· $200M
2020-04-30Post Ipo Equity· $125.4M
2020-04-30Post Ipo Debt· $175M
Leadership Team
Ravi Ada
Chief Technology Officer, Informatics Division
George A. Cardoza
Chief Financial Officer
Recent News
2026-01-14
2026-01-13
2026-01-13
Company data provided by crunchbase