Enlyte · 7 hours ago
Negotiator
United States
Full-time
Remote
Entry Level
$16.90/hr - $20.50/hr
1+ years expEnlyte combines technology and clinical expertise to assist individuals recovering from workplace injuries and auto accidents. The Negotiator role involves liaising between medical providers and insurance carriers, promoting prompt-pay negotiation services, and processing billing information in a fast-paced environment.
Information ServicesInformation TechnologySoftware
Responsibilities
Handle high-volume inbound and outbound calls (including to medical offices, billing departments, and other providers) to present and "sell" our prompt-pay program and secure appropriate discounts
Accurately enter and update bill and provider data in our systems while speaking with providers, maintaining speed, accuracy, and minimal errors
Review bills received electronically (EDI) from insurance carrier clients, verify key details, and determine next steps for negotiation and processing
Clearly explain our prompt-pay offering, timelines, and terms to providers and billing contacts, addressing questions and overcoming objections in a professional, customer-focused manner
Conduct research and basic skip tracing when bill or provider information is incomplete, including looking up NPI numbers, confirming provider locations, and identifying correct billing contacts or offices
Work in a call center-style, production environment, managing a personal queue of bills and achieving established productivity and quality expectations (e.g., bills handled per hour, call volume)
Collaborate with team members, offshore vendor partners, and operations leadership to resolve issues, share information, and support department goals
Follow established procedures and guidelines while adapting to updates in processes, systems, and client requirements
Independently organize and prioritize daily workload to meet schedules, service levels, and production targets
Complete other duties as assigned, which may include special projects, additional research, and supporting teammates during high-volume periods
Qualification
Required
High school diploma or equivalent
Strong verbal communication and phone presence with the ability to confidently sell services to medical professionals
Ability to work efficiently in a fast-paced, production environment handling high call volumes (both inbound and outbound)
Accurate and fast typing/data entry skills while talking on the phone
Strong attention to detail and comfort with repetitive tasks
Basic computer skills, including working within multiple systems and applications simultaneously
Must have reliable high-speed internet to support voice and data applications in a remote work environment
Preferred
Additional coursework or training in business, healthcare, insurance, or related fields is a plus
1-2 years of experience in sales, call center, or other high-volume, production-based environments preferred
Experience with data entry, data processing, or working in an insurance/medical billing setting is a plus
Benefits
Medical
Dental
Vision
Health Savings Accounts / Flexible Spending Accounts
Life and AD&D Insurance
401(k)
Tuition Reimbursement
Company
Enlyte
Enlyte is an information service company that provides case management, clinical software, and auto-physical damage solutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jen Herbert
Vice President, Specialty Sales
Recent News
2026-01-22
Company data provided by crunchbase