Visa · 18 hours ago
Director, Developer Adoption & Experience
Foster City, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$208K/yr - $332K/yr
10+ years expVisa is a world leader in payments technology, facilitating transactions globally. The Director of Developer Adoption & Experience will lead efforts to create exceptional developer experiences and drive platform adoption through innovative tools and strategies.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Lead developer journey optimization from initial discovery through production deployment and ongoing success
Build developer experience layer for environments including intuitive onboarding flows and self-service interfaces
Create innovative developer tools including self-service portals, API explorers, and AI-powered integration assistants that leverage platform infrastructure
Create and maintain developer-focused documentation, tutorials, and educational content
Develop and execute strategy for SDK development, maintenance, and expansion across multiple programming languages
Establish SDK operating models including release processes, versioning, and community feedback integration
Drive developer success through monitoring tools, analytics, and proactive support automation
Partner with global developer focused teams to gather feedback and drive adoption
Collaborate with the API Platform team to ensure seamless integration between tools and infrastructure
Analyze developer usage patterns and satisfaction metrics to continuously improve experiences
Qualification
Required
10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred
12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
6+ years of software development experience with 3+ years focused on developer tools or SDK development
3+ years of product management or technical leadership experience
Deep understanding of developer experience principles and user-centered design
Experience building and maintaining SDKs, APIs, or developer-facing products
Proven track record of driving adoption metrics and developer satisfaction improvements
Experience with developer tooling, documentation systems, and community engagement
Excellent written and verbal communication skills with ability to explain complex technical concepts in jargon-free ways
Proven self-starter unafraid to get into the details, investigate legacy systems, and work with ambiguity
Strong decision-making skills with experience creating strategic visions, defining execution roadmaps, and developing contingency plans for alternative scenarios
Bachelor's degree in Computer Science, Engineering, or equivalent experience
Experience at a company with successful developer platform or SDK programs
Background in developer relations, developer evangelism, or community building
Experience with AI/ML tools for developer productivity and automation
Knowledge of modern frontend frameworks and developer tooling ecosystems
Previous experience managing product managers focused on developer experiences
Experience with user research and data-driven product development
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
Crowdfund Insider
2026-01-25
2026-01-25
https://fastcompanyme.com
2026-01-24
Company data provided by crunchbase