Cox Enterprises · 19 hours ago
Dealer Services Outside Coordinator
Aurora CO
Full-time
Onsite
New Grad, Entry Level
$20/hr - $30/hr
0+ years expCox Automotive is a company transforming the way the world buys, owns, sells, or uses cars. They are seeking a Dealer Services Outside Coordinator who will monitor and coordinate activities associated with the preparation and sale of customer vehicles throughout the auction process to meet or exceed customer expectations.
AdvertisingBroadcastingDigital MediaTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Monitors vehicle preparation and sale process and communicates with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and ensures vehicles are re-run if necessary
Provides direct communication to customers to ensure their expectations are met and service issues are resolved
Educates dealers on all Manheim products and services
Investigates, troubleshoots, and resolves customer problems and issues
Serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service
Walks vehicles for/with account representative and make recommendations for reconditioning to increase vehicle value
Reviews vehicles in sales line-up, locates missing vehicles, and coordinate with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check)
Maintain communication with vehicle check-in and lot operations to ensure all required processing is completed on dealer vehicles (i.e., recon, inspections, details, mech checks etc.)
Follow- up as necessary with mechanical shop to determine repair ETAs
Coordinate with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles
Review vehicles in sale line up, locate missing vehicles, determine inoperable vehicle and communicate findings to inside Dealer Services team
Qualification
Required
High School Diploma or equivalent required
Effective communication (written and spoken) and interpersonal skills required
Ability to work in a high performance, fast-paced team environment
Computer skills, including ability use Internet and MS Office
Ability to adapt to and work effectively within a constantly changing environment
Excellent customer service and problem solving skills required
Ability to sit or stand for prolonged periods of time
Ability to perform repetitive tasks
Manual dexterity
Entry-level and/or employees with minimal client facing experience
High School Diploma/GED and up to 2 years' experience in a related field
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements
Valid Driver's License and safe driving record is required
Preferred
Automotive/technician knowledge preferred
Prior experience vehicle reconditioning and or general auto body knowledge is a plus
Team-based interpersonal skills
Excellent verbal and written skills
Ability to operate vehicles with standard and automatic transmission is preferred
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Alexander Taylor
Chairman and Chief Executive Officer
Patrick O'Boyle
Senior Vice President of Corporate Development
Recent News
2026-01-07
Dayton Daily News
2025-12-11
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