GEICO · 22 hours ago
Distinguished Engineer, Applied AI
Palo Alto, CA
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $300K/yr
12+ years expGEICO is a leading insurance company offering quality coverage to millions of customers. They are seeking a Distinguished Engineer to lead their CRM AI team, focusing on the technical direction and architecture of an AI-powered CRM platform.
Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile
Responsibilities
Lead architectural decisions for Agent Workspace, Knowledge Management, Customer Insights platform, and core CRM AI capabilities
Define and implement multi-region active-active infrastructure to achieve 99.99% availability, removing single-region failure exposure
Establish engineering standards and operational excellence practices for observability, auto-failover, self-healing systems, and SLA management
Mentor Staff and Senior Engineers, elevating technical capabilities across AI/ML, distributed systems, and operational excellence while establishing engineering standards for the organization
Drive incident response and blameless post-mortems, turning outages into systemic improvements
Scope, design, and build scalable, resilient distributed systems
Build product definition and leverage technical depth to drive toward the right architectural solutions
Engage in cross-functional collaboration throughout the entire software lifecycle, partnering with AI research, product, infrastructure, and Microsoft/AWS teams
Lead by example by sharing best practices, measuring outcomes, demonstrating adaptability, and sponsoring continuous learning across teams
Work in a team environment utilizing AI and ML to streamline the CRM platform work
Qualification
Required
Advanced programming experience with at least two modern languages such as Java, C++, Python, or C# including object-oriented design
Proficient with AI/ML stack and libraries; experience in shipping applied AI products including LLM-based systems, agentic frameworks, or conversational AI
Proven understanding of micro-services oriented architecture and extensible REST APIs
Experience building architecture and design (design patterns, reliability, scalability) of new and current systems
Experience designing and operating highly available systems (99.9%+ uptime) with multi-region deployments and operational automation
Experience with continuous delivery and infrastructure as code
Strong problem-solving ability
Ability to excel in a fast-paced, startup-like environment
Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)
In-depth knowledge of CS data structures and algorithms
Exemplary ability to design, perform experiments, and influence engineering direction and product roadmap
Experience partnering with engineering teams and transferring research to production
12+ years of experience working as a technical software engineering leader
5+ years applied AI/ML experience, with exposure to LLMs or generative AI
10+ years of experience with architecture and design
6+ years of experience with AWS, GCP, Azure, or another cloud service
6+ years of experience in CICD deployments and infrastructure as code
6+ years of experience in open-source frameworks
Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience
Preferred
Track record of technical thought leadership through publications, blogs, open-source contributions, or patents
Experience with Salesforce or enterprise CRM platforms is a plus
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
H1B Sponsorship
GEICO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (277)
2023 (338)
2022 (212)
2021 (148)
2020 (205)
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
Recent News
2026-01-24
Company data provided by crunchbase