E-Logic, Inc. · 9 hours ago
Front Desk Assistant
E-Logic, Inc. is seeking a Front Desk Assistant to provide administrative and customer service support to a U.S. Air Force Military & Family Readiness Center. The Front Desk Assistant will serve as the first point of contact for military members, veterans, and family members, ensuring professional customer service and compliance with Air Force policies.
Information TechnologyTechnical SupportTraining
Responsibilities
Greet visitors and answer incoming phone calls professionally
Determine the nature of inquiries and route customers to the appropriate staff
Provide non-technical information regarding M&FRC programs and services
Ensure customers complete required forms, including Statements of Understanding (SOU)
Maintain a professional, courteous, and service-oriented environment
Perform data entry and maintain customer records using AFFIRST and TAP ACCESS systems
Prepare, edit, proofread, and process correspondence, reports, and administrative documents
Maintain Outlook appointment calendars and scheduling trackers
Review, distribute, and track incoming and outgoing correspondence
Update suspense files, trackers, and internal logs
Establish, maintain, and dispose of records in accordance with AFI 33-322 and federal records management requirements
Serve as a primary Records Custodian for assigned M&FRC records
Maintain electronic and physical filing systems
Requisition office supplies and assist with time and attendance documentation
Safeguard government property and sensitive information
Use Microsoft Word, Excel, Access, and other office automation tools
Assist with report formatting, spreadsheets, and basic troubleshooting
Support the use of databases, trackers, and automated systems
Qualification
Required
Proficiency in Microsoft Office (Word, Excel, Access)
Strong written and verbal communication skills
Knowledge of proper grammar, spelling, punctuation, and document formatting
Ability to handle sensitive information with discretion
Professional demeanor and customer-service mindset
Ability to follow established procedures and government policies
Preferred
Experience supporting military, federal, or government environments
Familiarity with Air Force terminology, programs, or administrative processes
Prior front desk, administrative assistant, or clerical experience
Company
E-Logic, Inc.
What we do is help our clients develop and manage cost efficient strategies to implement their projects and reach their goals.
Funding
Current Stage
Early StageCompany data provided by crunchbase