Stanford University · 1 day ago
HR Transactions Specialist, Fixed-Term
Redwood City, CA
Full-time
Onsite
Entry Level
$33.65/hr - $38.46/hr
2+ years expStanford University is one of the world’s premier academic and research institutions, and they are seeking a fixed-term HR Transaction Specialist to support their Human Resources operations. The role involves high-volume HR transaction processing, ensuring data integrity, and providing support to the local HR community while promoting best practices within the HR organization.
EducationHigher EducationUniversities
Responsibilities
Provide clear, efficient, and courteous support to the local HR community who reach out to the HR Product & Data Management for support with HR transactions processing
Demonstrate knowledge of what is required to process the transactions and maintain accuracy in the system
Process a high volume of transactions using standard operating procedures and university guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications, and related activities
Provide direction to clients on how to submit transactions to the University HR Operations team and how to process directly into the HR system verbally and/or through job aids and templates
Deliver clear and professional written and verbal communications
Demonstrate active listening skills and empathy in understanding employees’ unique needs
Maintain courtesy and professionalism as a public-facing representative of the HR organization
Maintain attentive and responsive lines of communication with the broader team to receive the latest updates and keep the team informed of individual progress and challenges
Demonstrate resourcefulness when facing unfamiliar requests by proactively determining next steps toward resolution
Expand HR knowledge through continuous learning opportunities
Solicit constructive feedback and insights from managers and proactively incorporate suggestions into the continuous improvement of work and improving HR service operations
Possess an understanding of Stanford’s business and how the HR Product & Data Management enables the HR organization’s success, leveraging the service delivery model
Adhere to all HR service level agreements (SLAs)
Support efforts to gather data for informing system and process improvements
Escalate roadblocks or issues to appropriate colleagues
Develop trusting, credible relationships from demonstrated ethical judgment, behavior, and practiced confidentiality
Promote an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the Stanford’s Code of Ethics
Support strategic goals set by the team, department, and university
Perform other related responsibilities as requested and when necessary
Qualification
Required
High school diploma and two years of relevant experience or a combination of education and relevant experience
Experience in processing high-volume transactions and data management
Demonstrated dedication to service excellence and commitment to providing clients with accurate and thoughtful solutions in a punctual manner
Effective written and verbal communication skills and the ability to maintain a consistently positive attitude and courteous phone and email tone
Team-oriented self-starter with the ability to work independently
Ability to triage requests and inquiries and route them to appropriate parties
Ability to exercise discretion with confidential information
Strong organizational skills and attention to detail
Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Prior experience navigating an HCM system
Benefits
Career development programs
Tuition reimbursement
Course auditing
Superb retirement plans
Generous time-off
Family care resources
Health care benefits
Free commuter programs
Ridesharing incentives
Discounts
Company
Stanford University
Stanford University is a teaching and research university that focuses on graduate programs in law, medicine, education, and business.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$26.52MKey Investors
National Institutes of HealthCalifornia Institute for Regenerative MedicineGRAMMY Museum
2025-09-08Grant
2025-01-30Grant· $5.6M
2023-08-17Grant
Leadership Team
Nadia Roumani
Co-founder and Senior Designer, Designing for Social Systems (DSS) Program, d.school
Howard Wolf
Vice President for Alumni Affairs
Recent News
2026-01-20
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2026-01-20
2026-01-17
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