Capitol Services · 1 day ago
Delaware Front Desk Receptionist
Dover, DE
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrCapitol Services is a leading provider of services to legal and financial professionals nationwide, and they are seeking a Front Desk Receptionist to join their team. The role involves managing a multiline switchboard, greeting clients, and assisting with various clerical tasks in their Dover, DE location.
Law Practice
Responsibilities
Coordinate deliveries to and from various couriers, including USPS, FedEx, and UPS
Deliver, file, and retrieve documents to and from various state agencies
Manage a computer-based multiline switchboard phone system
Answer incoming calls in a courteous and professional manner and forward appropriately for assistance
Greet clients and visitors in a polite and pleasant manner
Receive legal service of process documents on clients’ behalf
Accurately open, sort, and distribute incoming mail
Assist in outgoing bulk-mail projects
Assist with tracking, maintaining, and distributing office supplies
Assist in tax and special audit projects
Perform additional clerical tasks as needed
Communicate courteously and professionally with clients, correspondents, and coworkers
Qualification
Required
Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have strong attention to detail and exhibit a reasonable sense of urgency
Strong communication skills: You have strong verbal and written communication skills. You communicate in both a professional and friendly manner with clients, coworkers, and others
Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise
Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions
Positive attitude: You demonstrate a positive customer service attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise
Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints
Reliable: You are able to work 100% onsite during our regular business hours in our Dover office. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times
Technical competencies: You are comfortable using Microsoft software (Outlook, Word, and Excel) and navigating Capitol Services' Avaya VOIP phone system
Office environment: You are able to remain in a stationary position 75% of the time and work 100% in-office
Benefits
3 medical plans to choose from, including a 100% employer-paid option for the employee
100% employer-paid dental and vision benefits for the employee
401(k) with scheduled employer contribution
Employer-paid employee assistance program, as well as life and long-term disability insurance
Encouraged work-life balance including 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
Office team events and learning development opportunities
Company
Capitol Services
Capitol Services is a different kind of service company.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin R. Roberts
Chief Executive Officer
Recent News
The Wall Street Journal
2023-12-28
Company data provided by crunchbase