Spring Health · 20 hours ago
Associate Director, Revenue Cycle Operations
United States
Full-time
Remote
Lead/Staff, Director/Executive
$140K/yr - $161K/yr
8+ years expSpring Health is revolutionizing mental healthcare by removing barriers to access. The Associate Director, Revenue Cycle Operations will drive operational excellence across revenue cycle functions, oversee claims management, and collaborate cross-functionally to optimize performance and improve cash flow integrity.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Oversee day-to-day revenue cycle operations, ensuring timely and accurate claims submission, resolution, and collections
Collaborate cross-functionally to ensure scalable workflows for emerging services and billing complexities
Implement process improvements to reduce denials, shorten AR cycle times, and improve payment accuracy
Support strategic planning, budgeting, and forecasting for the revenue cycle function
Monitor KPIs and reporting dashboards to assess team performance and escalate risks and opportunities
Lead, mentor, and develop a team of billing managers and analysts
Qualification
Required
8+ years in healthcare revenue cycle operations, including payer billing and collections
3+ years of direct team leadership experience, including managing managers or cross-functional teams
Deep understanding of claims processing, coding, payer contracting, and HIPAA compliance
Demonstrated success improving billing KPIs and operational efficiency
Proficiency with billing systems and Excel-based data analysis
Preferred
Experience in behavioral health or digital health environments
Certified Revenue Cycle Representative(CRCR) or comparable certification
Bachelor's degree in a related field
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase