Conduent · 7 hours ago
Quality Assurance Associate III
2900 Westfork Drive, Baton Rouge, LA, 70827, US
Full-time
Hybrid
Entry, Mid Level
$15.35/hr - $19.18/hr
1+ years expConduent is a company that delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments. They are seeking a Quality Assurance Specialist to conduct quality reviews across various functional areas, focusing on continual improvement and implementing quality processes.
ComputerSoftware
Responsibilities
Demonstrate an ability to learn and understand the processes for all functional areas to perform quality reviews across all functional areas
Conduct objective, concise quality assessments, including, but not limited to, quality checks on IHC assessments, LOCET calls, CMS screenings, and administrative duties
Meet the productivity standards for each functional area defined by the Client contract
Maintain a strong understanding of all functional areas and provide expert knowledge of the program and functional areas
Update the quality monitoring data management system to compile and track assessment information
Assist in implementing and maintaining quality processes, practices, and measures for front-line assurance activities and increasing awareness of quality controls
Perform administration tasks as needed by the business and to support key objectives of the Quality Team
Contribute toward the improvement of current processes
Any other assigned duties related to Louisiana Long Term Support Services
Qualification
Required
Have experience in government services to consumers, particularly health and human services
Ability to use MS Word, MS Excel, and MS Outlook
Ability to work independently and demonstrate a high level of confidentiality regarding Quality assessments
Complete the training and certification using the IHC conducted by the Office of Aging and Adult Services, OAAS, in Louisiana
At least one (1) year of experience in the human services field
Preferred
A college degree in health care or social services
Experience in the following fields will be considered: Quality Assurance, Quality Improvement, Human Services, Case Management, Social Work, and Auditing
Benefits
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Company
Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them.
10001+ employees
H1B Sponsorship
Conduent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (14)
2023 (10)
2022 (12)
2021 (8)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
unknown2014-05-07Acquired
2009-01-01Series Unknown
Leadership Team
Cliff Skelton
Chief Executive Officer
Rahul Gupta
CTO - Chief Technology Officer
Recent News
2023-05-16
2023-04-30
Company data provided by crunchbase