NEOGOV · 8 hours ago
CCS Caseworker
Santa Barbara, CA
Full-time, Part-time
Onsite
Entry Level
$30.31/hr - $36.16/hr
1+ years expNEOGOV is seeking a CCS Caseworker for the County of Santa Barbara Health Department. The role involves determining eligibility and assessing fees for applicants while managing assigned cases and coordinating services for children with special healthcare needs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Explains program eligibility, policies, and other information to clients/family members, healthcare providers, school nurses/officials, CenCal Health and the public
Process new referrals, authorization requests, and reports
Interviews potential client/family members to determine financial/residential eligibility; determines fees in accordance with State guidelines
Refers family to Department of Social Services for Medi-Cal application when appropriate
Enters required and appropriate case notes into the State database
Communicates case closures and impending case closures to all parties involved
Receives authorizations/denials; notifies families and providers of coverage status
Maintains ongoing communications with all clients/families in compliance with case management criteria
Opens, closes, and denies cases as appropriate and communicates outcomes with the appropriate parties of case status
Consults with other program staff regarding cases as appropriate
Answers the telephone, provides information, takes messages and/or directs calls as appropriate
Qualification
Required
One year of experience providing client services or clerical support in a medical or social service setting; OR
One year of experience performing duties equivalent to Health Services Aide or Social Service Case Aide with Santa Barbara County; OR
A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities
Possession of a valid California Class C Driver's License may be required for some positions in this class
The ability to read, write, and converse fluently in English and Spanish is required
Preferred
Excellent typing skills and proficiency with Microsoft Word and Excel
Proven experience working in a healthcare setting
Familiarity with health insurance plans, including Medi-Cal, both Fee-for-Service and CenCal
Capability to handle multiple tasks with frequent interruptions
Strong communication and documentation skills
Experience working effectively with diverse populations
Experience working with individuals who have special healthcare needs
Ability to work effectively as part of a team
Benefits
Retirement reciprocity
Time and service credit towards for an advanced vacation accrual rate
Choice of dental, vision and medical plans. In addition to the Benefit Allowance noted above, the County contributes toward medical premiums and dental premiums
On-Site Employee Health Clinics in Santa Barbara and Santa Maria which provide ongoing and episodic services to eligible employees and their eligible dependents
Employee Assistance Program (EAP) offers free, confidential assistance with personal and workplace problems to employees and their immediate family members
Healthcare Advocacy Program to help employees navigate the complexities of health plan benefits
Available Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Supplemental Term or Whole Life Insurance, Personal Accident Insurance, Critical Illness Insurance, Accident Insurance and more!
Vacation Leave 12 to 25 days per year depending on length of public employment
Sick Leave 12 days annually with unlimited accumulation, one year of which can be converted to service credit upon retirement
Paid Holidays based on bargaining unit (view the compensation summary for this bargaining unit, link below)
Alternative Transportation Benefit (TDM) up to 2 days of additional vacation for using alternative methods of commuting
County Paid Term Life Insurance
County Paid Long Term Disability Insurance
Childcare and Employee Discounts
Relocation Assistance may apply
Flexible work schedule may apply
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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