1-800-PACK-RAT · 1 day ago
OPERATIONS MANAGER
Parma, OH
Full-time
Onsite
Mid Level
$62K/yr - $67K/yr1-800-PACK-RAT LLC is a company focused on making moving and storage simple. They are seeking an experienced Operations Manager to provide leadership for local facility operations, ensuring excellent customer service and efficient management of daily operations and facility employees.
Customer ServiceTransportationWarehousing
Responsibilities
Supervise and manage daily operations and facility employees
Train, communicate, and enforce company and DOT safety procedures
Ensure proper maintenance of facility and storage units
Provide excellent customer service by executing deliveries and other requests for service
Make recommendations for employee actions including hiring, pay, training, and performance reviews and terminations
Perform facility opening and closing functions
Ensure trucks and forklifts are operable and are being maintained properly and in accordance with company procedures
Prepare, evaluate, and balance the employee and delivery schedules
Manage customer relationships and resolve customer issues
Manage facility inventory and assets
Work and manage warehouse and route as needed
Schedule and coordinate meetings
Successfully manage and collect on past due accounts
Develop strategies for better workplace efficiency, safety, and goal achievement
Email and phone correspondence
Liaise between managers, customers, and employees
Monitor spending patterns and budget
Assist with marketing initiatives as needed
Qualification
Required
Forklift experience REQUIRED
Strong leadership skills
Effective problem-solving skills
Ability to make sound business decisions
Proficient software skills
Strong communication skills
Ability to adapt in a fast-paced environment
Ability to use power tools and forklift safely
Possesses strong organizational and time management skills
General knowledge of DOT and OSHA requirements for a safe workplace
Preferred
CDL A or B with exceptional driving record preferred
Must secure and renew Medical Examiner's Card by passing DOT Physical (every two years) if CDL licensed
Benefits
Home every day.
Competitive wages based on experience.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holidays.
401K with company match.
This position is a base salary plus bonus potential
Company
1-800-PACK-RAT
1-800-PACK-RAT provides portable storage containers for local and long-distance moving.
Founded in 2002
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-06-06Acquired
Leadership Team
Mark Kuhns
Chief Executive Officer and Director
Recent News
2024-04-07
Company data provided by crunchbase