NEOGOV · 7 hours ago
Jury Assistant
219 S. Dearborn Street Chicago, IL
Full-time
Onsite
Entry Level
$45K/yr - $73K/yr
2+ years expThe United States District Court, Northern District of Illinois is seeking a Jury Assistant to perform administrative and customer service work for jury selection. The role involves preparing jurors for selection, managing juror communications, and ensuring efficient operations in the Jury Department.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Perform duties relating to the preparation and mailing of juror qualification materials
Assist in the receipt, processing, and sorting of qualification questionnaires
File, sort, and process juror qualification summonses, and process incoming jury mail
Assist with the coordination of jury panels for judges on empanelment day, including monitoring and recording juror attendance, and assisting with juror orientations
Prepare and mail summons notices and forms and prepare attendance certificates on behalf of jurors
Process returned summons (including data entry and preparing excusal letters)
Operate the Court’s Jury Management System (JMS) and e-juror component of JMS and other automated systems
Answer a high volume of telephone calls and emails from prospective jurors seeking guidance about their service to the Court
Greet jurors and welcome them to the Court
Assist potential jurors with the check in process, daily parking validation and answer questions
Assist with completing follow-up procedures to prospective jurors with incomplete questionnaires, and persons failing to return their questionnaires
Perform other duties as assigned
Qualification
Required
Customer service experience involving significant public contact and personal interaction
Experience managing a heavy call volume
Ability to speak publicly in front of a large group
Ability to provide assistance and support to higher-level positions
Experience inputting and extracting information from database applications
Ability to exercise sound judgment
Ability to follow administrative directives and other policies
Ability to work independently and as part of a team depending on what the situation requires
High school diploma or equivalent
Preferred
Bachelor's degree
Experience inputting and extracting information from database applications
Prior court experience
Benefits
Paid leave time for federal holidays, vacation, sick, and Parental Leave
Medical, dental, vision insurance
Access to an infant and toddler care near the Courthouse
The Public Service Loan Forgiveness Program is available to full-time employees with qualifying student loans
Life insurance
Thrift Savings Plan with matching funds (401k & Roth 401k style)
Participation in Federal Employees Retirement System
Health, dependent care, and parking reimbursement programs
Public Transit Subsidy Program
Onsite employee gym
Employee Assistance Program, which provides free counseling, financial assistance, and basic legal services
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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