NEOGOV · 17 hours ago
Wraparound Case Manager
Houston, TX
Full-time
Onsite
Entry Level
$50K/yr - $53K/yr
1+ years expNEOGOV is part of Harris County Resources for Children and Adults, which provides support services for children and adults. The Wraparound Case Manager is responsible for assessment, case management, and service coordination for youth referred by Justice of the Peace Courts and school districts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides support and problem-solving when court-related or behavioral concerns arise
Assists families in stabilizing situations that may affect school attendance, court compliance, or safety
Conducts Child Adolescent Needs Strength (CANS) assessment and gathers information relevant to court referral
Facilitate family team meetings using the Wraparound principles and process
Develops strength-based plans of care with youth and families
Monitors court-ordered conditions and supports families in meeting expectations
Links youth and families to educational, behavioral-health, and community resources. Coordinates services based on plan of care recommendations
Assists in reducing barriers to participation
Maintains complete records of referrals, contacts with families at home, schools, and community settings, meetings, and services in case management data system
Prepares written updates as requested by JP Courts and partner agencies
Serves as liaison between families, JP Courts, Juvenile Probation, DFPS, schools, and service providers
Participates in staffing, meetings, and consultations as needed
Qualification
Required
Bachelor's Degree in Psychology, Sociology, Social Work, Criminal Justice, or a closely related field
One (1) year full time paid continuous work experience working with youth and their families in a youth service agency, in an institutional, counseling or social services setting
Must be Bilingual - Fluent in English/Spanish
Reliable transportation with a valid driver's license and auto liability insurance is required
Must pass CANS certification within 30 days of onboarding
Knowledge of youth development, family systems, and community resources
Ability to work with diverse families and manage sensitive situations
Ability to work independently while collaborating across systems
Proficiency in Microsoft Office and case-management software
Knowledge of county, state, and federal laws, Texas Family Code, statutes, rules, ordinances, and regulations governing children
Knowledge of principles, practices, and techniques of case management and administration, case management documentation, and records management
Ability to maintain the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities
Communicates detailed and often sensitive information effectively, both orally and in writing
Establishes and maintains effective relationships with adolescents, family members, school and government officials, law enforcement, community partners, and the general public
Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities
Skill in analyzing, interpreting, and applying Texas Family Code policies and procedures, and federal, state, and local laws and regulations pertaining to governing children
Preferred
Knowledge of basic court processes and terminology
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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