Pacific Life Re · 3 hours ago
Operations Strategic Enablement Director
Newport Beach, CA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expPacific Life Re is a company that values the unique qualities of its global team and supports their individual ambitions. They are seeking an Operations Strategic Enablement Director to translate executive vision into operational plans, provide analytical support for initiatives, and manage cross-functional projects to ensure alignment and timely execution.
Financial ServicesInsuranceLife Insurance
Responsibilities
Translate executive vision into operational plans for Annuity New business and Operations
Establishing governance for tracking progress against strategic objectives
Provide analytical and operational support for special initiatives, including solving critical business impact events (e.g. multi-life business process break-downs), process optimization, and performance improvement efforts
Track special initiatives, ensuring milestones are met and adjusting plans as needed
Act as a thought partner to the SVP, anticipating needs, identifying risks, and providing data-driven insights and recommendations
Create and manage an operations communication and leadership engagement calendar to ensure critical messages are communicated and cascaded in a timely and effective manner
Lead and coordinate division-wide projects and initiatives that span multiple business units, ensuring alignment, accountability, and timely execution
Take on confidential or cross-functional projects that require discretion and agility
Collaborate closely with leaders across Operations, Compliance, finance, Distribution, and Product to support ad hoc initiatives
Develop project plans, monitor milestones, and communicate outcomes to senior stakeholders
Design and govern an enterprise-aligned communication framework to cascade key messages, department goals, and informational updates that ensure clarity, consistency, and cultural reinforcement across Operations
Support the SVP in preparing and delivering executive presentations, town halls, and communications to ensure alignment with enterprise priorities
Partner with Corporate Communications and HR to maintain consistent messaging that reflects the company’s mission, culture, and values
Coordinate rapid response teams and ensure clear communication during incidents
Plays a key role alongside the SVP in crisis management
Support or coordinate efforts to celebrate wins and reinforce values
Support senior leadership team meetings — including agenda setting, content development, and follow-up on decisions and actions
Organize monthly business reviews ensuring a formalized process to review and communicate our performance against our annual goals, budgets and KPIs
Collaborate with SMS to Research and compare best practices across industries to inform strategy
Own and lead the annual Operations budget planning and forecasting process in partnership with Finance, ensuring alignment with enterprise priorities and operational strategies
Qualification
Required
8–12 years of experience in operations management, business strategy, consulting, or chief of staff-type roles, ideally within financial services or insurance
Deep understanding of life insurance and annuity products, operations, and regulatory environment. A special emphasis on Pacific Life's Life Insurance practice required
Demonstrated ability to manage complex, cross-functional initiatives and to operate effectively at both strategic and tactical levels
Exceptional organizational, communication, and relationship-building skills
Strong executive presence, sound judgment, and discretion in handling confidential matters
Benefits
25 days of annual leave with option to buy/sell more days
Adoption and fertility leave
Generous enhanced parental leave
Comprehensive private insurance coverage for employee and dependents
Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
Optical benefits
15% combined employee/employer contributions
Subsidized gym membership
Access to Employee Assistance Program
Cycle to Work and Electric Car Salary Sacrifice Scheme
Time off for volunteering
Charitable matching of employee donations
Company
Pacific Life Re
Pacific Life Re is an insurance company that provides reinsurance services for life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Evans
Chief Information Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-11
Coverager - Insurance news and insights
2025-02-23
FinTech Global
2024-11-06
Company data provided by crunchbase