NEOGOV · 1 day ago
DSHS HCLA Home Accessibility and Program Manager
Thurston County – Lacey, WA
Full-time
Hybrid
Senior Level
$79K/yr - $106K/yr
5+ years expNEOGOV is seeking a Program Manager for the Home and Community Living Administration (HCLA) in Lacey, WA. The role involves providing leadership and expertise for the Home Accessibility and Modification benefit, focusing on modernizing construction projects to assist individuals with mobility needs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead statewide strategic planning for the Home Accessibility and Modification benefit under the HRSN initiative
Develops program frameworks, policies, service standards, and quality expectations
Determine how federal requirements will be operationalized across the state’s systems and provider networks
Identify system gaps and implements modernization strategies to enhance access, equity, and sustainability
Set priorities for program growth, provider capacity, and long-term system improvements
Evaluate strategic risks, compliance implications, and statewide impacts to guide decision making and advise agency leadership on construction projects
Convert strategic policies into operational procedures, workflows, and guidance for staff and providers
Finalize training materials, tools, and supporting documents
Train field staff on policies and procedural duties for authorizing the service
Create and publish internal and external communications and publications to support clear understanding of services by case resource managers, clients, families and stakeholders
Conduct on site review of homes when complex modifications are needed for a person's home
Analyze client complaints on previously completed home adaptations using subject matter expertise in construction and contractor business
Qualification
Required
Those with a bachelor's degree with a major in construction management, structural engineering, construction technology, or a similar field
A minimum of 5 years of professional experience with ADA compliance, project management, policy development, or project leadership including: Experience working collaboratively with multiple stakeholders, including providers, community organizations, or government agencies
Experience in strategic planning or process improvement
Experience working directly with State or Local Government Agencies for construction or related projects
Equivalent experience and/or education in either construction, code enforcement, accessibility adaptations assessment, or occupational therapy
Preferred
Experience designing, implementing, or administering programs related to home modifications, accessibility, or environmental adaptations is highly desirable
Demonstrated experience interpreting and applying federal regulations, CMS guidance, or waiver program requirements
Experience working formally or informally with individuals with intellectual or developmental disabilities
Understand programs, principles, regulations, and statutes related to Medicaid and community long term care services, including HSRN program
Understand programs, regulations, and statutes related to Medicaid State Plan Services and HCBS Waiver
Demonstrated ability to provide training and technical assistance to individuals and groups
Demonstrated ability to collect and analyze data from multiple systems and make thoughtful recommendations that result in positive program changes
Develop positive working relationships with a broad range of entities
Work independently
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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