First Savings Bank of Hegewisch · 14 hours ago
Assistant Head Teller- Calumet City
Calumet City, IL
Full-time
Onsite
Entry, Mid Level
1+ years expFirst Savings Bank of Hegewisch is a rapidly expanding community bank, seeking an Assistant Head Teller. The role involves overseeing teller operations, ensuring customer service excellence, and supporting the Head Teller in managing the teller staff.
BankingFinancial Services
Responsibilities
This position is responsible for implementing existing policies, procedures and systems involving cashiering operations, customer service functions and security procedures
Assists the Head Teller with coordinating, directing, assigning and evaluating work of Teller staff
Answers Teller questions, handles complex transactions and problems, and oversees balancing
Responsible for smooth flow of Teller lines, optimal window coverage, and general training and assisting with supervision of Teller staff
This position oversees provision of a full range of services to existing and prospective customers
Ensures customers are promptly and professionally served
This person handles difficult customer situations when needed
Acts as a Teller when necessary and actively cross sells Bank services
Keeps Head Teller and Branch Management informed of area activities
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards and operational processes related to areas of responsibilities
Identifies areas of improvement and offers suggestions to improve efficiency and productivity
Keeps abreast of current changes in technology, processes and standards within the industry and areas of responsibility
Qualification
Required
High School Diploma/GED
12 months of retail banking supervisory experience
Benefits
Competitive pay
Benefits
Opportunity for advancement
Company
First Savings Bank of Hegewisch
First Savings Bank of Hegewisch is a banking sector which provide home loans, Home equity, saving loans,online banking, Bill payment service
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase