Senior Manager, Claims Management - Quality Assurance jobs in United States
cer-icon
Apply on Employer Site
company-logo

Walmart Canada · 8 hours ago

Senior Manager, Claims Management - Quality Assurance

positionBentonville, AR
timeFull-time
remoteOnsite
senioritySenior Level

Walmart Inc. is seeking a Senior Manager, Claims Management - Quality Assurance to lead the enterprise-wide quality strategy across the full claims lifecycle. The role involves shaping quality standards, driving continuous improvement, and partnering with senior stakeholders to enhance outcomes and ensure compliance in a complex claims environment.

DeliveryRetailShopping

Responsibilities

Set and lead quality assurance strategy across intake, investigation, medical management, RTW, and compliance
Establish QA standards, audit frameworks, and performance metrics to drive consistency and regulatory adherence
Analyze quality trends to identify root causes, operational risks, and improvement opportunities
Partner with cross-functional leaders to influence process, training, and technology enhancements

Qualification

Claims operations quality assuranceQA frameworks designRegulatory complianceAudit methodologyRisk controlsData analysisStakeholder influenceStrategic thinking

Required

Deep experience in claims operations quality assurance within workers' compensation, liability, or TPA environments
Proven success designing and scaling QA frameworks for large, complex operations
Strong command of regulatory compliance, audit methodology, and risk controls
Ability to translate data into executive-level insights and influence senior stakeholders

Benefits

Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program

Company

Walmart Canada

twittertwittertwitter
Glassdoor3.5
company-logo
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
dateFounded in 1994
location
Mississauga, Ontario, CAN
people-size10001+ employees
web-link
https://www.walmartcanada.ca/

Funding

Current Stage
Late Stage

Recent News

Canada NewsWire
Salvation Army and Walmart Canada Partner for "Fill the Kettle Day" in Support of Families in Need
2025-12-18
Business Wire
You Craved, We Crumbld. Dove Is Serving up Canada’s Sweetest Treat Yet With a Limited-Edition Drop on National Cookie Day
2025-12-05
Canada NewsWire
BMO and Walmart Canada Team Up to Make Shopping Fast, Convenient and Affordable Français
2025-12-03
Company data provided by crunchbase