IDR, Inc. · 19 hours ago
NOC Technician
Fort Worth, TX
Full-time
Onsite
Entry, Mid Level
2+ years expIDR, Inc. is seeking a NOC Technician to join one of their top clients in Fort Worth, Texas. The NOC Technician will perform technical analysis of problems and outages, document and escalate critical alerts to the appropriate tech support group.
Information TechnologyRoboticsSoftware
Responsibilities
Make skilled assessments and perform technical analysis of problems and outages as they occur across the Enterprise to evaluate/isolate root cause
Document and escalate Tier 2 and Tier 3 critical alerts to the appropriate tech support group
Qualification
Required
2+ experience working as a NOC or Data Center Technician
Experience installing and racking server and network-based equipment
Experience escalating Tier II and Tier III alerts to the appropriate tech support group
Experience providing technical support for end-users, over the phone, through email and chat
Benefits
Full Benefits; Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
Company
IDR, Inc.
IDR, Inc.
501-1000 employees
H1B Sponsorship
IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Ashley Holahan
President and CEO
Recent News
2025-11-19
SeekingAlpha
2023-11-24
Company data provided by crunchbase