Galileo Learning · 9 hours ago
Manager, Growth Operations - Galileo X
Oakland, CA
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $95K/yr
7+ years expGalileo Learning creates innovative enrichment programs for K-8 students, focusing on design and engineering. The Manager, Growth Operations - Galileo X will oversee operational processes for the Galileo X product lines, ensuring efficient revenue operations while building scalable infrastructure to support business growth.
E-LearningEducationOnline Portals
Responsibilities
Map, document, and optimize the end-to-day workflow from "Lead" to "Renewal," identifying and eliminating friction points between Galileo X and Central functions
Build the "Galileo X Playbook," ensuring tribal knowledge is codified into repeatable standard operating procedures (SOPs)
Prototype and implement low-code/no-code solutions to automate manual tasks (e.g., automated handoffs, data entry reduction). Collaborate with internal and external teams to develop more robust long-term solutions
Own the administrative lifecycle of the deal, including vendor registration, contract tracking, and RFP responses
Manage the logistics and ROI tracking for industry conferences and sales events (beyond just "support")
Act as the liaison between Sales and Marketing to ensure the team has up-to-date, relevant assets
Own the post-sale "Kick-off" phase for Enrichment Solutions in particular; standardize the intake process to ensure smooth implementation
Systematize the collection of user feedback to inform product iteration; turn qualitative anecdotes into quantitative data for the Educational Product team
Proactively manage the renewal calendar, collaborating with Sales to engage with clients to secure retention
Qualification
Required
7+ years of experience in operations, project management, revenue operations, or a related role within a cross-functional, fast-moving organization
Demonstrated ability to design, document, and improve end-to-end operational workflows, turning ambiguity into clear, repeatable processes
Proven experience serving as a cross-functional connector between Sales, Marketing, Product, and Operations without direct authority
Strong execution skills, with a track record of owning detailed operational work while building scalable systems to reduce manual effort over time
High comfort operating in ambiguous, evolving environments, with the judgment to prioritize effectively and keep work moving forward
Benefits
No-cost medical insurance for employees (additional plans and options to add dependents available at cost)
Vision and Dental Insurance
401k benefits after 1 year of employment
Flexible Paid Time Off - time off is not limited, and we strongly recommend that employees take time off to rest and recharge.
Unlimited free camp for your child(ren), OR two free weeks to be gifted (including AM/PM Extended Care)
Friends and Family Discount for Galileo Camps
Priority scholarship nominations for Galileo Camps
Generous parental leave and extensive support with leave planning
Employee Assistance Program, options for life insurance, and more!
Company
Galileo Learning
Galileo’s mission is to create a world of fearless innovators.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Pamela Briskman
Vice President of Education
Glen Tripp
Board Member
Recent News
2022-05-17
Company data provided by crunchbase