Salinas Valley Health · 7 hours ago
IT Systems Supervisor
Salinas, CA
Full-time
Onsite
Mid, Senior Level
$62.58/hr - $78.22/hr
3+ years expSalinas Valley Health is committed to delivering quality healthcare and seeks an IT Systems Supervisor to manage its IT infrastructure and applications. The role involves overseeing a team of system engineers and administrators, ensuring effective implementation and support of technology while maintaining high standards of patient care and customer service.
Health CareHospitalMedical
Responsibilities
Works to ensure a consistent approach is formulated and followed in support of organization and affiliated organization business goals
Oversees technical design and operations of applications
Aligns the practices of security and access management for managed applications to ensure policy and required standards are adopted and followed. Supervises assigned projects and initiatives
Supervises team readiness to respond to downtimes
Maintains and negotiates service level agreements and monitors service level delivery to ensure agreed upon targets are met or exceeded
Develops and maintains positive relations with key operational and project stakeholders
Coordinate and integrate with Senior Management in determining needs of information systems, changes and improvements and provide direction and quality assurance for new systems from project inceptions through installation
Builds up the proficiency of their teams in both technologies and applications through education, training, and establishment of competencies as appropriate. Manage performance appraisals for staff of direct reports
Provides leadership and supervision regarding departmental performance by completing evaluations, maintaining staff competency and development, adequate staffing, and assures all work in specified areas is completed while maintaining a high level of quality employee engagement
Is a role model for departmental behavior, and provides and promotes a positive working environment for departmental staff to ensure strong employee morale, motivation and productivity
Supervises the day-to-day operations and workflow to ensure the department’s role and function in the Healthcare System supports the delivery of the highest possible standard of patient care, and customer service for staff and visitors within the available resources
Settles employee issues, counsels employees and administers appropriate disciplinary action as needed
Responds and follows up regarding staff concerns in a timely manner
Balances workload demands with appropriate staff scheduling, while working within departmental budget and productivity goals
Supports and facilitates staff involvement in programs and committees
Safeguard protected health information from any intentional or unintentional disclosure in compliance with applicable rules and regulations
Maintain professional growth and development through seminars, workshops and professional affiliations
Integrates security requirements and best practices into SVMHS IT operations
Assists with procurement and contracting as required
Performs other duties as assigned
Qualification
Required
Bachelor's degree required
Three (3) years' technical experience managing infrastructure in a 24/7 clinical environment with working knowledge of the process and delivery of patient care services in an acute care facility and/or ambulatory office practice environment
Knowledge of electronic health record systems analysis, design, build as well as Epic application implementation, troubleshooting, testing, and support experience preferred
Understanding of the supporting activities in clinical services, ancillary departments, financial services, medical records, utilization review, quality assurance, the admitting/registration functions, and billing and coding requirements
Knowledge and ability to work with microprocessor-based systems
Good working knowledge of hospital clinical departments and physician office practice operating procedures and policies preferred
Awareness of how, when, and to what extent different system users relate to and communicate with one another
Company
Salinas Valley Health
Salinas Valley Health offers comprehensive healthcare services in Salinas, CA, focusing on patient and community well-being.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Pete Delgado
President and CEO
Clement Miller
Chief Operating Officer
Recent News
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