CBE Companies · 9 hours ago
Senior Director, Cyber Security Strategy
CBE Companies, a global provider of contact center services, is seeking a Senior Director of Cyber Security Strategy to lead security and risk initiatives that support growth and client trust. This role involves advising executive leadership, aligning security initiatives with business objectives, and managing third-party risks while fostering a culture of compliance and operational excellence.
Call CenterInformation TechnologyOutsourcingService IndustrySoftware
Responsibilities
Act as a trusted advisor to executive leadership on security risk, third-party risk, and governance strategy
Influence cross-functional leaders to adopt risk-aware, business-aligned decisions
Align security initiatives with revenue protection, operational scalability, and client expectations
Advise and influence enterprise security risk initiatives across:
Third-party and vendor risk management
Security governance and policy frameworks
Contractual security requirements and control standards
Modernize and continuously improve supplier security governance and oversight models
Redesign and enhance security-focused contract frameworks in partnership with Legal and Procurement
Work with Vendor Management to develop and operationalize third-party security requirements that are practical, scalable, and auditable that encompass many different required frameworks of our company: SOC, NIST, ISO, PCI-DSS etc
Balance regulatory, contractual, and operational realities in vendor risk decisions
Serve as a key voice in client and auditor discussions related to vendor risk and security posture
Partner with executive leadership, IT, Compliance, and Operations to safely accelerate the adoption of artificial intelligence and emerging technologies across the organization
Assess and manage AI-related risks, including data protection, third-party AI vendors, model governance, regulatory considerations, and client trust impacts
Serve as a strategic advisor on AI risk posture in client discussions, audits, and regulatory engagements
Drive large, complex initiatives from strategy through execution
Simplify complexity into clear plans, milestones, and accountability
Ensure initiatives deliver measurable outcomes, not just documentation
Communicate security and risk topics with clarity, tact, and executive presence
Motivate and guide teams through organizational and regulatory change
Build strong partnerships across Security, IT, Compliance, Operations, Sales, and Finance
Serve as a calm, steady leader in high-stakes or time-sensitive situations
Communicates clearly and strategically with technical and non-technical audiences
Builds trust quickly across business, security, and technology teams
Leads through influence, collaboration, and accountability—not hierarchy
Remains calm and effective in high-pressure, cross-functional environments
Is execution-driven, ensuring commitments translate into real progress
Qualification
Required
10+ years of experience in security risk management, third-party / vendor risk, cybersecurity governance or GRC
Must be able to obtain government clearance after hire. US Citizenship is required by the US government in order to obtain government clearance
Proven experience leading enterprise-scale security or risk programs
Strong background bridging technical security concepts with business strategy
Demonstrated success influencing senior leaders and cross-functional teams
Experience in highly regulated environments (financial services, BPO, telecom, healthcare, or similar)
Experience supporting large enterprise or consumer-facing organizations
Familiarity with frameworks such as ISO 27001, SOC, NIST, PCI-DSS and vendor risk standards
Benefits
Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!
Ongoing training & support!
Career culture with many opportunities for advancement!
Company
CBE Companies
CBE is a global provider of call center solutions.
Funding
Current Stage
Late StageRecent News
CBE Companies, Inc.
2025-06-24
GlobeNewswire News Room
2025-01-30
2024-05-21
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