BD · 11 hours ago
Sales Contract Administrator
USA CA - San Diego (BDB)
Full-time
Onsite
Mid Level
$24.70/hr - $38.10/hr
3+ years expBD is one of the largest global medical technology companies in the world, and they are seeking a Sales Contract Administrator to support the Customer Contract Administration team. This role involves performing contract execution and maintenance functions associated with various contract types, ensuring compliance and effective communication with cross-functional teams.
Health CareMedical DeviceTechnical Support
Responsibilities
Execute and announce new contracts and amendments received from Offer Development colleagues. These responsibilities include i) careful review of the signed contract/amendment, associated datasheet and any other relevant documents and communication, ii) creating the contract in SAP, iii) submitting sales orders, iv) submitting pricing requests and v) announcing the contract/amendment to Finance, Service and other departments as needed, and vi) setting up billing plans (fixed billing contracts)
Proactively communicate with Offer Development to discuss and resolve issues and raise questions
Work with Marketing, Operations, Engineering, Technical Product Support, Planning, and other teams to gather the information needed to process quotes and orders
Communicate maintenance service terms and conditions to service contract coordinator to ensure timely creation of maintenance service agreement to enable entitlement for on-site service of the instrument (if applicable)
Assist Customers, Field Service Engineers, Sales Representatives and Credit Department personnel regarding agreement pricing, inquiries, problems/complaints, etc
Provide assistance to Credit Department in researching past due invoices and problems situations. Prepare credit memos when appropriate, obtaining necessary approvals
Process internal extensions of contracts
Manage and track monthly reagent purchasing analytics (commitment tracking for reagent rental contracts). Ad hoc reporting, as requested
Support transition to Power BI for compliance reporting (parallel testing, updates, etc.); once implemented, continue to update and maintain contract information in Power BI to ensure accurate contract compliance reporting
Perform end of contract activities and process equipment returns (e.g. maintain Return Material Authorizations (RMAs), initiate RMAs, complete asset disposal forms, etc.)
Respond promptly and accurately to inquiries/requests from Sales, Finance, Service and other teams regarding reagent rental type contracts
Maintain high level of customer support-responsiveness, timeliness, customer service (contract questions, issues)
Contribute to the development and maintenance of standard policies and procedures to drive operational efficiencies and standardization of terms & conditions
Support process improvement projects (templates, forms, system updates, etc.) to drive operational efficiencies
Maintain contract files (set up / maintenance documents)
Follow Environmental, Health, and Safety (EH&S) policies and procedures. Takes ownership for safety in immediate work area
Perform other related duties and assignments as required
Qualification
Required
High school degree is Required
Work independently, multitask and prioritize workload to meet deadlines
Analytical problem solver with business insight and attention to detail
Demonstrated ability to act with speed, agility and accountability to drive desirable outcomes
Proven ability to quickly establish credibility, trust, and support within all levels of organization
Excellent verbal and written communications skills are crucial
Proficiency in Microsoft Office, including Word and Excel, required
Preferred
3+ years of commercial contract administration experience preferred
Proficiency in Configure, Price Quote (CPQ), Salesforce, SAP, and Power BI highly desirable
Benefits
A valuable, competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President Interventional Segment
Recent News
2026-01-22
Medical Device Network
2026-01-22
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