Radius Global Solutions LLC · 1 day ago
Collections Agent
Ramsey, NJ
Full-time
Onsite
New Grad, Entry LevelRadius Global Solutions LLC is currently hiring a 1st Party Debt Collector to join their Ramsey, NJ team. The First Party Collections Agent will initiate appropriate actions to collect past due balances and report collection activities to the Collections Supervisor and/or Manager.
Outsourcing
Responsibilities
Place outbound telephone calls to Consumers regarding delinquent accounts and negotiate repayment options
Field inbound telephone calls from Consumers regarding delinquent accounts and negotiate repayment options
Update collection notes and change account statuses based on established procedures
Review accounts to be recommended for Legal referral
Participate in regular meetings and communicate opportunities for process improvement
All other duties as assigned
Qualification
Required
Previous collections, customer service, sales, or telemarketing experience required
Regular attendance and adherence to a set schedule required, which includes breaks and lunches
Strong oral communication and interpersonal skills required. Must be an active listener
Excellent computer navigation skills required
High School diploma or equivalent required
Working knowledge of and willingness to comply with the Fair Debt Collection Practices Act (FDCPA), as well as state and federal collection laws required
Preferred
Previous legal collections experience a plus
Experience using CRS and automated dialers preferred
Some post-secondary education a plus
Company
Radius Global Solutions LLC
Radius Global Solutions is a leading provider of accounts receivable, customer relations and revenue cycle management solutions.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-12-16Acquired
Leadership Team
G
Greg Stevens
Chief Compliance Officer
J
Jennifer Ditnes
Chief Administrative Officer (CAO)
Recent News
2023-08-11
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