Zander Insurance · 12 hours ago
Commercial Lines Sr. Account Manager
Nashville, TN
Full-time
Hybrid
Mid, Senior Level
$61K/yr - $73K/yr
3+ years expZander Insurance is a company focused on personal and financial growth, emphasizing an ownership mindset through their Employee Stock Ownership Plan. The Commercial Lines Sr. Account Manager will assist clients in securing and maintaining necessary protections for their businesses, acting as their primary advocate and ensuring prompt, professional service.
Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsurance
Responsibilities
Interact with all clients, carriers and vendors according to the Zander Four Pillars of Customer Service (Anticipate, Educate, Empathize, Own)
Utilizing industry experience and knowledge, provide comprehensive client support handling day to day service tasks such as issuing client certificates, handling endorsement requests, managing payments and billing inquiries
The timely handling of all aspects of renewals, to include gathering up-to-date coverage and exposure information, preparing renewal submissions, marketing the renewals with qualified carriers, and presenting the renewals to clients, ensuring clients maintain continuous coverage
Effectively manage and apply problem solving techniques to various issues concerning cancellations, loss of coverage, claims, audits, receivables, carrier issues and other challenging renewal scenarios
Review all applications, policies, endorsements, and audits for accuracy
Review client policies along with other team members to identify risk and exposure, advise on the proper values for the client's assets, and recommend appropriate and cost-effective solutions
Build and maintain a positive relationship with clients, carriers, vendors and team members, displaying strong communication, interpersonal and organizational skills
Qualification
Required
Property and Casualty license required
Three plus years of direct Commercial Lines experience
Comprehensive knowledge of Property and Casualty insurance plans, markets, and carriers
Ability to communicate complex rules to clients to achieve understanding and facilitate decision making
Significant experience with Agency Mgt Systems (Applied EPIC preferred)
Demonstrated proficiency in Microsoft Office software products
High School Diploma or equivalent
Typing 45 words per minute
Demonstrated experience in managing multiple concurrent projects with shifting priorities
Strong written and verbal communication skills
Excellent analytical skills
Working in a fast-paced, team-oriented, and deadline-oriented environment
Preferred
Experience with Agency Mgt Systems (Applied EPIC preferred)
Benefits
ESOP Shares in addition to this compensation via our Employee Stock Ownership Plan.
Profit Distribution Bonus paid monthly.
Telecommuting on a hybrid schedule.
Medical and dental insurance paid 100% by Zander.
Medical plans with generous company contributions into your HSA.
5% dollar-for-dollar matching on your 401(k)
3 weeks of paid time off plus holidays.
Growth and leadership opportunities – we promote from within.
Company
Zander Insurance
Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-08-22
2025-07-23
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