Manager, Consumer Insights jobs in United States
cer-icon
Apply on Employer Site
company-logo

Pocket FM · 21 hours ago

Manager, Consumer Insights

Pocket FM is revolutionizing audio storytelling, turning immersive fiction into long-form, binge-worthy experiences. The Manager, Consumer Insights will be responsible for helping Pocket understand how people discover, experience, and emotionally connect with stories on our platform.

AppsAudioDigital EntertainmentInformation TechnologyMedia and EntertainmentSoftware
check
Growth Opportunities
Hiring Manager
Shlomo V.
linkedin

Responsibilities

Own Deep Consumer Understanding
Build and maintain rich audience profiles that go beyond demographics, including:
Lifestyle habits (media consumption, interests, shopping behavior, cultural touchpoints)
Motivations, emotional drivers, and preferences
Answer foundational questions like:
Who is our core listener?
What do they care about?
How does Pocket fit into their daily life?
Conduct Mixed-Methods Research
Analyze first-party data (app behavior, cohorts, retention, engagement)
Design and execute:
Surveys
Interviews
Focus groups
Cultural and trend research
Synthesize qualitative and quantitative inputs into cohesive insights
Deliver Clear, Executive-Ready Insights
Create insight decks, reports, and narratives for leadership
Translate findings into recommendations that influence:
Brand strategy
Creative direction
Campaign planning
Go-to-market decisions
Present insights clearly to non-technical stakeholders
Identify Brand & Partnership Opportunities
Map companies, brands, and platforms with overlapping audiences
Identify affinity categories (fashion, beauty, lifestyle, entertainment, tech, etc.)
Inform partnership strategy by showing where our audience already lives and spends
Be the Voice of the Consumer
Advocate for audience-first thinking across Brand, Growth, and Content teams
Help ensure decisions are grounded in real consumer insight, not assumptions

Qualification

Mixed-Methods ResearchInsight StorytellingExecutive CommunicationStrategic ThinkingConsumer Research ExperienceMedia Industry ExperienceCultural Trend AnalysisYouth Audience FamiliarityPartnerships Experience

Required

4–8+ years in consumer research, insights, market research, or brand strategy
Experience working with consumer-facing products, media, entertainment, or lifestyle brands
Proven ability to influence strategy through insights (not just report data)
Mixed-Methods Research: Strong in both qualitative and quantitative approaches
Insight Storytelling: Can turn complex data into clear, compelling narratives
Strategic Thinking: Understands how insights connect to business outcomes
Executive Communication: Comfortable presenting to senior leaders

Preferred

Experience in media, entertainment, audio, or creator-driven platforms
Familiarity with cultural trend analysis or youth / fandom-driven audiences
Experience partnering with brand, growth, or partnerships teams

Company

Pocket FM

twittertwittertwitter
company-logo
Pocket FM creates audio series platforms for long-form audio entertainment.

Funding

Current Stage
Late Stage
Total Funding
$212.52M
Key Investors
Silicon Valley BankLightspeed India PartnersTencent
2024-03-15Series D· $103M
2023-05-02Debt Financing· $16M
2022-03-03Series C· $64.83M

Leadership Team

leader-logo
Nishanth S.
Co-Founder
linkedin
leader-logo
Prateek Dixit
Co-Founder
linkedin
Company data provided by crunchbase