Akkodis · 6 hours ago
Product Analyst
Cupertino, CA
Contract
Onsite
Mid Level
$68/hr - $80/hrAkkodis is seeking a Product Analyst to conduct in-depth analysis of clients' card lifecycle, focusing on 3DS authentication flow. The role involves collaborating with analytics and engineering teams to improve authentication success rates and reduce customer abandonment through detailed analysis and strategic insights.
Information Technology & Services
Responsibilities
Collaborate extensively with our analytics and engineering teams to meticulously map every stage of the card lifecycle, 3DS authentication funnel, from initial transaction request to final authorization
Define key performance indicators (KPIs) and establish robust monitoring mechanisms to track the health and efficiency of the authentication funnel
Provide data-driven recommendations and strategic insights to optimize authentication flows, improve step-up rates, and minimize drop-offs, ultimately leading to significant revenue recovery
Propose and define requirements for integrating newly identified, high-value data points into our analytics platform and reporting dashboards
Work closely with engineering to ensure accurate and comprehensive data capture, enabling full visibility into the authentication journey
Conduct a thorough and detailed review of the EMV 3-D Secure Specification to understand all available data elements, status codes (transStatus: Y, N, U, A, etc.), and error codes
Determine what critical information, as defined by the 3DS spec, is currently missing or underutilized within our analytics funnel
A comprehensive, documented map of the current 3DS SCA authentication funnel, clearly highlighting all drop-off points and identified failure modes
A detailed report outlining critical 3DS specification data points currently missing from our analytics and their potential value for business insights
A prioritized list of recommendations for data capture and integration enhancements
In-depth analysis of specific failure scenarios (e.g., reasons for 3DS initiation failure, post-authentication authorization declines)
An actionable optimization plan aimed at improving 3DS step-up rates and reducing funnel abandonment
Qualification
Required
Product expert in card life cycle: hands-on experience and a thorough understanding of card life cycle, preferably someone who has worked on EMV 3-D Secure (3DS) specifications and regulations like PSD2
Exceptional Analytical Skills: Comfortable with diving into data queries, reports, slicing and dicing data, questioning the patterns and making sense of a large amount of data. Proven ability to perform deep-dive data analysis, identify trends, draw robust conclusions, and translate findings into actionable strategies. Experience with funnel analysis is essential
Communication Skills: Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical audiences
Technical Acumen: Demonstrated ability to read, interpret, and apply complex technical specifications (e.g., payment protocols, API documentation) to real-world problems
Benefits
Medical
Dental
Vision
Term life insurance
Short-term disability insurance
Additional voluntary benefits
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase