Augusta Hitech · 13 hours ago
Business Analyst
United States
Contract
Remote
Mid Level
3+ years expAugusta Hitech is seeking a Business Analyst to serve as the functional bridge between business operations and technical infrastructure in the fitness and wellness industry. The role focuses on evaluating business needs and translating them into system requirements to optimize membership management and facility operations.
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Responsibilities
System Optimization: Act as the subject matter expert for Club Management Systems (CMS), ensuring system configurations align with industry best practices for billing, member access control, and service scheduling
Operational Analysis: Conduct comprehensive reviews of front-of-house and back-of-house workflows to identify inefficiencies and propose scalable technical solutions
Requirements Documentation: Elicit and document detailed functional specifications, user stories, and process maps that translate operational needs into actionable technical roadmaps
Integration & Vendor Management: Facilitate technical alignment between third-party wellness technology vendors and existing internal platforms to ensure data integrity and seamless user experiences
Member Journey Mapping: Analyze the technical touchpoints of the member lifecycle—from lead generation and CRM entry to billing cycles and retention efforts—to improve overall system performance
Qualification
Required
A minimum of 3–5 years of experience in the fitness, wellness, or hospitality sector
Prior experience in club-level operations for high-volume fitness brands is essential
Proven track record in requirements gathering, Gap Analysis, and leading User Acceptance Testing (UAT) for enterprise-level systems
Advanced proficiency with industry-standard platforms (e.g., ABC Fitness, ClubReady, or similar CMS) and integrated CRM ecosystems
Understanding of the technical logic behind fitness-specific billing models, including EFT cycles, membership freezes, and payment reconciliation
Demonstrated ability to communicate complex system architecture to executive stakeholders and operational leads
Company
Augusta Hitech
Augusta Hitech develops high-complexity integrated technology systems with the expertise of a global leader and the efficiency of a young company propelled by innovation.
201-500 employees
H1B Sponsorship
Augusta Hitech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (5)
2022 (6)
Funding
Current Stage
Growth StageLeadership Team
Karthik Pichai
Founder and CEO
Sean Caputo
Co-Founder and Chief Strategy Officer - CSO
Company data provided by crunchbase