Saddle Rock Legal Group, LLC. · 22 hours ago
Legal Intake Specialist
Draper, UT
Full-time
Onsite
Mid Level
$20/hr - $20/hr
3+ years expSaddle Rock Legal Group is a dynamic law firm seeking a full-time Legal Intake Specialist to assist individuals with healthcare and insurance challenges. The role involves conducting client intake assessments, managing a high volume of calls, and ensuring HIPAA compliance while guiding clients through the claims process.
Law Practice
Responsibilities
Answer a high volume of client calls, providing empathetic support to clients grappling with medical claims and insurance challenges
Conduct detailed intake assessments, gathering essential information to understand each client's unique situation
Create accurate records and organize crucial medical and insurance documents using medical terminology and billing codes
Guide clients through the claims process, explaining available resources with clarity and patience
Ensure all records remain HIPAA-compliant, maintaining confidentiality while navigating healthcare issues
Qualification
Required
3+ years of experience in a medical, pharmaceutical sales, or healthcare insurance role
Strong understanding of medical terminology, billing codes, and healthcare documentation
Familiarity with medical records, insurance claims, and client advocacy
Ability to manage a high volume of phone calls while ensuring attention to detail and professionalism
Experience with HIPAA-compliant record keeping and handling sensitive client information
Exceptional verbal and written communication skills
Preferred
Bilingual in Spanish is preferred, and the ability to translate intake scripts and other materials into Spanish may be required as needed
Associate or bachelor's degree in nursing, healthcare administration, health sciences, or a related field
Familiarity with personal injury claims, workers' compensation, or mass tort cases
Benefits
Health, dental, and vision insurance
Short- and long-term disability insurance
Life insurance
A 401(k) with company match
Paid time off (PTO)
A health savings account (HSA)
Paid holidays
Company
Saddle Rock Legal Group, LLC.
Saddle Rock Legal Group partners with other leading law firms across the United States to provide legal representation for victims of mass torts.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Christopher Wall
Chief Information Officer
Jared Belnap
Managing Partner
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