PENNYMAC · 4 hours ago
Loss Mitigation Specialist lll
United States
Full-time
Remote
Mid Level
$40K/yr - $60K/yrPennyMac is a financial services company, and they are seeking a Loss Mitigation Specialist III to serve as the customer’s Single Point of Contact for various foreclosure alternative initiatives. The role involves assisting customers with inquiries, directing outbound call campaigns, and updating customer financial information while adhering to specific guidelines.
BankingFinanceFinancial ServicesLendingMortgage
Responsibilities
Receive inbound calls to assist customers with inquiries regarding their repayment or forbearance plan, HHF/EHLP, SCRA program or general loan servicing questions
Direct outbound call campaigns to secure commitments for supporting documentation and monthly installments, conduct unemployment verification, and respond to customer inquiries
Follow set investor/ state specific guidelines to set up approved repayment or forbearance plan, HHF/ELP or SCRA programs
Update customer financial information based off change in circumstance or to address remaining delinquency at plan completion to initiate foreclosure alternative programs, provide results and next steps based off the recommendation received
Address email and fax communications from customers and authorized third parties to ensure items are acknowledged and processed in a timely manner
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
Qualification
Required
Serve as the customer's Single Point of Contact (SPOC) for investor, state and company repayment, forbearance, HHF/ EHLP and SCRA foreclosure alternative initiatives
Receive inbound calls to assist customers with inquiries regarding their repayment or forbearance plan, HHF/EHLP, SCRA program or general loan servicing questions
Direct outbound call campaigns to secure commitments for supporting documentation and monthly installments, conduct unemployment verification, and respond to customer inquiries
Follow set investor/ state specific guidelines to set up approved repayment or forbearance plan, HHF/ELP or SCRA programs
Update customer financial information based off change in circumstance or to address remaining delinquency at plan completion to initiate foreclosure alternative programs, provide results and next steps based off the recommendation received
Address email and fax communications from customers and authorized third parties to ensure items are acknowledged and processed in a timely manner
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Company
PENNYMAC
Pennymac is a home loan lending company that offers financial services.
Founded in 2008
1001-5000 employees
H1B Sponsorship
PENNYMAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (42)
2023 (33)
2022 (44)
2021 (65)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$2.33B2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M
Leadership Team
Stanford L. Kurland
Founder, Chairman, and Chief Executive Officer
Amar Nadig
Senior Vice President of Enterprise Data
Recent News
MarketScreener
2025-12-20
2025-12-16
2025-11-06
Company data provided by crunchbase