Milliman · 12 hours ago
Administrative Manager
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$82K/yr - $132K/yr
7+ years expMilliman is a leading firm in the health industry, and they are seeking an Administrative Manager to oversee administrative and billing operations in their Seattle office. This role involves providing leadership to the administrative and billing teams while ensuring efficient support for the practice and driving operational improvements.
AnalyticsConsultingInsurTech
Responsibilities
Oversee all day-to-day operations of the Administrative and Billing teams, ensuring efficient, high-quality support for the practice
Continuously evaluate tools and processes to identify inefficiencies, proactively recommending and implementing improvements
Independently lead complex, cross-functional (often technical) projects to streamline and optimize operational workflows
Provide leadership, coaching, and feedback to the Administrative and Billing teams; develop performance metrics and create opportunities for professional growth to strengthen team skills and capabilities
Help build and sustain an efficient, collaborative, and diverse operations function that supports the success of the Seattle Health practice
Qualification
Required
Some college required; bachelor's degree preferred
Minimum of seven or more years of progressive administrative experience, including at least three years in a leadership or supervisory capacity
Demonstrated ability to independently lead and drive large, cross-functional operations initiatives
Proven experience implementing technological solutions to enhance operational efficiency
Intermediate or higher knowledge of Microsoft Office applications, especially SharePoint and Excel
Demonstrated aptitude to learn internal tools quickly including but not limited to internal ticketing systems, billing reports, and timekeeping tools
Hands-on approach to analyzing tools and systems, with the ability to recommend and implement enhancements
Visual acuity to prepare, read, and analyze data
Must be available to work on-site in our Seattle office and work minimal overtime, as necessary
Able to stand, walk, lift, and move objects weighing up to 25 pounds
Proven leadership skills with the ability to lead and motivate a team effectively
Accuracy and strong attention to detail
A polished demeanor and ability to interact professionally and amicably with all levels of staff
Direct experience managing initiatives involving executive-level stakeholders
Thrives in ambiguous, fast-paced environments and demonstrates decisive, confident decision-making
Demonstrates a growth mindset and is flexible to changing business needs
Resourceful, service-oriented, dependable, and tactful, with the ability to learn quickly and work independently
Efficient worker with good organizational skills who can prioritize numerous projects and tasks, support multiple professionals, and work with frequent interruptions and time constraints
Demonstrated integrity, trustworthiness, and respect for confidentiality
Experience with legal agreements and vendor management
Enthusiastic, helpful attitude with a willingness to learn
Good analytical and problem-solving skills
Track record of collaborating in a team environment
Ability to receive and integrate feedback
Preferred
Experience with Asana, Concur, Adobe Acrobat, and process management software preferred but not required
Benefits
Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
401(k) Plan – Includes a company matching program and profit-sharing contributions
Discretionary Bonus Program – Recognizing employee contributions
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
Holidays – A minimum of 10 paid holidays per year
Family Building Benefits – Includes adoption and fertility assistance
Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria
Life Insurance & AD&D – 100% of premiums covered by Milliman
Short-Term and Long-Term Disability – Fully paid by Milliman
Company
Milliman
Milliman is a risk management, benefits, and technology firm that offers insurance and retirement services.
1001-5000 employees
H1B Sponsorship
Milliman has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (18)
2023 (21)
2022 (29)
2021 (23)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Kathy Kalstrup
Chief Operating Officer
Amy Litton
DC Operations Support Consultant
Recent News
2026-01-11
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