Program Operation Specialist jobs in United States
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VMD Corp · 8 hours ago

Program Operation Specialist

Xcelerate Solutions is an award-winning organization headquartered in McLean, VA, specializing in background investigations for federal government departments and agencies. They are seeking a Program Operations Specialist responsible for the secure intake, processing, and documentation of customer case files while ensuring compliance with data security standards and operational continuity.

Cyber SecurityInformation TechnologyService Industry
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Receive daily case receipts from customers via secure SFTP
Ensure all received cases are entered and processed
Upload and enter cases using XML schema uploads, PDF files, or manual entry as required
Utilize CMT or similar case management systems for processing and tracking
Conduct credit checks through the Verato platform
Process same-day Credit-Only requests, including credit bureau report delivery
Maintain operational continuity by utilizing backup Verato accounts when necessary
Create and maintain accurate intake case notes
Scan, upload, and electronically store case documentation
Manage physical records securely until digitized and approved for destruction
Support compliant shredding processes (in-house or vendor-managed)
Perform fingerprint scanning
Upload and securely store fingerprint records
Support daily case delivery requirements
Create and maintain case delivery manifests including case number, name, type, date, and delivery status
Generate separate manifests for completed and cancelled cases
Create Credentials

Qualification

Case processingBackground investigationsDocument managementSFTPData securityAdministrative operationsAttention to detail

Required

Must be TS eligible
Experience in case processing, background investigations, or administrative operations preferred
Familiarity with secure systems, SFTP, and document management
High attention to detail and ability to meet strict daily deadlines
Ability to handle sensitive personal and credit-related data

Company

VMD Corp

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About VMD VMD, now a part of Xcelerate Solutions, is a leading defense and national security company, delivering integrated solutions in enterprise security, strategic consulting, and digital transformation.

Funding

Current Stage
Late Stage

Leadership Team

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Deepti Malhotra
CEO
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Company data provided by crunchbase