Navitas Partners, LLC · 20 hours ago
Audio Visual Support Specialist
Ocoee, FL
Contract
Onsite
New Grad, Entry Level
0+ years expNavitas Partners, LLC is seeking an Audio Visual Support Specialist to support audio visual technology hardware and software systems in their enterprise environment. The role involves providing technical support, asset tracking, documentation, installation, configuration, and troubleshooting of IT resources.
ConsultingEmploymentHealth CareProcurement
Responsibilities
Coordinates and assists in audio visual installation, setups and video conferencing support
Virtual Meeting Applications knowledge required (MS Teams, Zoom, GoTo, etc.)
Audiovisual Equipment knowledge required (Microsoft Teams Rooms certified equipment)
Monitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed
Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software
Train customers and technical staff on use of equipment
Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
Collaborate and assist with other areas of the IT department on projects and initiatives
Standard onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
After-hours availability to support variety of events and travel is required
Travel 50% to remote locations to provide support and event coordination
Perform other duties as assigned
Ability to lift 50 pounds
Qualification
Required
Ability to learn new systems and software in a fast-paced environment
Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change
Ability to manage multiple priorities and work independently or as part of a team
Capacity to perform in high-pressure situations, with strong organizational and time-management skills
Proven track record in AV system commissioning, ideally with an AV integrator or enterprise deployment team
Proficiency in control systems (Crestron, Q-SYS) and DSP configuration software
Knowledge of AV signal flow, AV over IP, structured cabling standards, and rack build best practices
Ability to lift 50 pounds
After-hours availability to support variety of events and travel is required
Travel 50% to remote locations to provide support and event coordination
Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
Virtual Meeting Applications knowledge required (MS Teams, Zoom, GoTo, etc.)
Audiovisual Equipment knowledge required (Microsoft Teams Rooms certified equipment)
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed
Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software
Train customers and technical staff on use of equipment
Collaborate and assist with other areas of the IT department on projects and initiatives
Coordinates and assists in audio visual installation, setups and video conferencing support
Monitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals
Perform other duties as assigned
As a member of the technology team, they need the ability to be contacted to respond to requests/incidents. Candidates must own a smartphone. Smartphones must be able to receive security updates from the manufacturer or carrier and maintained throughout the contractor's tenure at the agency. The contractor will utilize mobile applications such as Outlook, Teams & ServiceNow, which should also be kept up to date through the platform application store
Preferred
IT Enterprise experience is preferred
High school diploma or equivalent; additional certifications or relevant education is a plus
Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience
Company
Navitas Partners, LLC
Navitas Partners LLC is a diversity led business, headquartered in NJ, as a dynamic IT professional services and workforce solutions company.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rajesh chaudhary
Recruiter at Navitas Partners, LLC
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